Assistant Manager (CLS) - Complex Support Program

Overview

Works closely with Manager to ensure ongoing support is provided to individuals by fostering an environment that assists individuals in becoming active participants in every aspect of their lives (i.e., self-care routines, health, safety, household chores, socialization and overall well being) and ensuring that a high quality of life is maintained.

This position embraces diversity in all its forms and strives to create an inclusive, welcoming environment where every individual feels valued. They demonstrate cultural awareness and actively support a culture of equity and inclusion.

Responsibilities

• Assists Manager with the supervision and training of Direct Support Professionals to ensure that ongoing support is provided to individuals by fostering an environment that assists individuals in becoming active participants in every aspect of their lives (i.e., self-care routines, health, safety, household chores, socialization and overall well being) and ensuring that a high quality of life is maintained.
• Assists with the training of new employees to ensure that the residence is adequately staffed with qualified employees.
• Assists with the maintenance of weekly work schedules for all staff by assigning shifts based on availability and the particular requirements of each resident to ensure that appropriate care is administered at all times.
• Assists with the maintenance of appropriate records of staff by observing and documenting issues relating to time, attendance, and level of performance, specific deficiencies, supervisory sessions and training needs to ensure the ongoing and effective supervision of each employee.
• Verifies that all needed documentation of treatment plans is present and completed on a daily basis.
• Assists with the maintenance of residents' bank accounts and expenditures by depositing and withdrawing all monies and reviewing monthly bank statements to ensure accuracy and adherence to individual budgets.
• Assists with the arrangement of transportation for residents to medical appointments by ensuring availability of agency vehicle to ensure the successful completion of required medical appointments and ongoing communication.
• Confers with site RN, physicians and pharmacies by discussing the current medical status and/or health care needs of each resident.
• Collaborates with individuals’ day program by telephone (or) scheduled meetings to ensure coordination of services and ongoing communication.
• Oversees the supervision of the housekeeping/upkeep of house/apartment by assigning responsibilities to staff (i.e.- vacuuming, laundry, dusting, dishwashing, mopping floors, etc.) that will assure and provide each individual with a sanitary and safe environment.
• Performs the responsibilities of a Direct Support Professional, as necessary.
• Performs other related duties as assigned by supervisor.

Note: This job description is not intended to be an exhaustive list of all activities, duties, or responsibilities required of the employee. Responsibilities and tasks may evolve or change at the discretion of the organization.

Qualifications

• High School Diploma or Equivalent required.
• Valid NYS Driver's License maintained throughout employment.
• If you currently maintain an out-of-state driver’s license; you must transfer your license to NYS within 30 days of hire.  
• One (1) year experience working with the developmentally disabled and AMAP certified required. 
• Good verbal and written communication skills as well as good organizational and administrative skills required.