Corporate Banking Department - Customer Relationship Manager VP

Introduction

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Overview

The Vice President, Customer Relationship Manager manages all aspects of the customer relationship at the strategic level with a focus of growing the loan portfolio by conducting customer sessions, understanding the customers’ needs, providing financial advice, developing new products and marketing plans. Performing KYC /BSA /AML and all other compliance activities relating to new and legacy loans.

Responsibilities

Include but not limited to:  

Business Development & Customer Relationship 

• Maintain regular contact with customers and look for opportunities to deliver added value to existing customer relationships
• Conduct market research and identify new targets to expand network of customer and business partner relationships
• Provide professional account management to Bank of China customers and resolve any difficulties/concerns in a timely manner
• Actively participate in business development and community activities that promote the Bank’s visibility and to enhance new business opportunities
• Structure and negotiate the term sheet and/or commitment letter within parameters defined by credit decisions with relevant parties
• Evaluate the effectiveness of new business opportunities and marketing plans including traveling for onsite customer visits
• Conduct assessment of customer relationships and determine appropriate action if necessary
• Supervise and develop the quality control process within the function
• Safeguard customer information and communications
• Provide instructional leadership and coaching to team

Credit Risk Analysis

• Conduct due diligence for prospective deals that includes detailed credit analyses, financial and industry analyses, and risk assessments
• Evaluate credit worthiness of customers
• Timely preparation of documentation, review executed documentation from customer and review for accuracy
• Verify that the appropriate pricing, loan terms and profitability requirements are achieved
• Oversee the processing activity in assigned accounts based on customer directives in a timely and accurate manner.
• Review and recommend updates to the departmental policies and procedures
• Conduct scheduled credit reviews of loans for overall asset quality, including performance against original underwriting expectations

Portfolio & Post-Lending Management

• Oversee the existing portfolio of loans compromising of Syndicated Loans, Merger & Acquisition Finance and Project Loans
• Ensure the processing and closing of loans in a prompt, accurate and efficient manner
• Review and approve the account setup, internal reports, drawdown management, post lending monitoring as needed
• Monitor matured/maturing loans/credit lines and coordinate appropriate renewal. Risk & Compliance Management
• Ensure all departmental and loan activities are in compliance with all applicable federal laws, and regulations such as Anti-Money Laundering (AML), Bank Secrecy Act (BSA), KYC and others
• Report any unusual activities to QCU team
• Understand and comply with bank policies, procedures and regulatory requirements
• Keep abreast of industry trends and understand regulatory requirements
• Assist with audits in providing requested supporting documentations in a timely manner

Qualifications

• Bachelor’s Degree or above with major in real estate finance or commercial real estate projects, business, financial, accounting or economics preferred; a master’s degree is preferred
• Minimum 10 years of experience in corporate banking or investment banking
• Knowledge in credit, cash flow and analysis skills
• Able to engage with marketing and client relationship management
• Bilingual ability in Mandarin is a plus, but not required

Pay Range

Actual salary is commensurate with candidate’s relevant years of experience, skillset, education and other qualifications.