Sales Support Specialist

Overview

HCI Systems Inc. is a rapidly growing low-voltage contracting company based in California. We are currently seeking a detail-oriented Sales Support Specialist to join our Booking department in Ontario. In this role, you’ll have a key part in processing sales and booking submissions for our upcoming client projects and working closely with our internal sales representatives. This role will report directly to the Assistant Controller and Accounting Manager.

Responsibilities

• Accurately input sales and booking submissions into our software in a timely manner.
• Handle a high volume of 20+ booking submissions
• Collaborate closely with our Sales team to ensure thorough documentation and submission of client materials for projects.
• Perform precise data entry tasks, including inputting proposals, dollar values, estimates, and customer information into our internal system.
• Provide sales support across diverse client markets, including General Contractors, Property Management Companies, Developers, Architects, Hospitals, Hotels, Government, Universities, and Public and Private Entities.

Qualifications

• 1-2 years experience in sales support, sales administrative, or customer support.
• Previous sales support, sales administrative or customer support experience within construction, electrical, HVAC, fire protection, and alarm systems is a plus.
• Proven experience handling a high volume of administrative tasks efficiently.
• Ability to thrive in a dynamic and fast-paced work environment.
• Proficiency in multitasking and managing competing priorities.
• Capacity to handle constructive criticism and adapt accordingly.
• Excellent written and verbal communication skills to collaborate efficiently with our sales team.
• Exceptional attention to detail, organizational skills and a strong sense of professionalism.

• Must be able to pass a background check, MVR check and drug screening.

Why Join Us?

• Unlimited Growth – Our expanding product lines and markets drive consistent double-digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced-cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well-being.

Equal Employment Opportunity

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment and give equal opportunity considerations to applicants and employees regardless of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”). HCI will reasonably accommodate employees and applicants with disabilities as required by law, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

Pay Range