Complex Liability Adjuster (New York)

Overview

Good Things Start Here.

Good things are happening at Berkshire Hathaway GUARD Insurance Companies—an A+ (Superior) rated, nationwide Property & Casualty insurer backed by Berkshire Hathaway. With supportive leadership, collaborative teams, and opportunities to grow, GUARD is a place where people build meaningful, long‑term careers.

Good Things You Can Count On.

• Hybrid schedule: 2 days remote / 3 in‑office
• Predictable hours (no nights, weekends, or holidays)
• Competitive pay + generous PTO
• Medical, dental & vision starting day one
• 401(k), tuition reimbursement & longevity bonuses

Responsibilities

Berkshire Hathaway GUARD Insurance Companies is seeking a Complex Liability Adjuster to handle a caseload of approximately 115-130 complex Commercial General Liability (CGL) and Business Owners Policy (BOP) claims in New York, including litigated matters.

Key Responsibilities

• Investigate New York liability claims and determine coverage and liability
• Review evidence, reports, and medical records to evaluate damages and set reserves
• Interview insureds, claimants, and witnesses
• Work with defense counsel and legal teams to manage litigated claims
• Manage CGL and BOP claims, including coordination with counsel and case progression
• Process indemnity and expense payments
• Maintain accurate claim documentation and support claim resolution

Qualifications

• Experience handling Commercial General Liability claims in New York, including litigated claims
• JD preferred, or bachelor’s degree with experience adjusting liability claims
• Strong written and verbal communication skills
• Organizational skills and ability to manage multiple claims
• Experience using claims systems and standard business tools

• Licensing Requirement: Candidates must hold an active adjuster license or be willing and able to obtain and maintain all required state licenses. The company will support the licensing process, including training and compliance with ongoing continuing education requirements.

Salary $75,000 - $120,000

In accordance with applicable pay transparency laws, this range represents a good‐faith estimate. Final compensation will be determined based on factors such as experience, credentials, geographic location, and other considerations permitted by law.

This role may be based out of one of the following locations:

New York, NY; Parsippany, NJ; Conshohocken, PA; Wilkes‑Barre, PA; Alpharetta, GA; Rosemont, IL; Plano, TX; and Scottsdale, AZ.

Interview Integrity Notice: Berkshire Hathaway GUARD is committed to a fair and consistent hiring process. Candidates are expected to participate independently in interviews. Unauthorized recording, transcription, AI note-taking, or AI interview assistance tools may not be used during interviews without prior approval.