Careers

Operations Supervisor

1440 Falahee Rd, Jackson, MI 49203

On-site · Full-time

First seen by offpeak October 6, 2026

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Overview

As an Operations Supervisor, you will plan, schedule, coordinate and implement methods and procedures that will ensure the most efficient and economical routing and movement of customers’ freight in an error-free manner.

Shift Time: 12:30AM-9:30AM

Responsibilities

Compile production and service records and measure conformance to standards
Inspect and measure performance of personnel resulting in changes in work practices necessary to improve overall Service Center operations
Review logs and reports and confers with shift personnel to ascertain pertinent scheduling, production and administrative support requirements
Set up appointment freight deliveries
Perform and or assists with billing, rating, manifesting and analysis of freight weight and size
Maintain excellent communication with external and internal customers
Assist with training, development and evaluation of production and/or clerical personnel performance and recommends or initiates documentation
In conjunction with the Service Center Manager, recruit, qualify, interview, hire, train and develop Service Center personnel
Ensure that Service Center premises are protected and maintained
Assist in the investigation, reporting and initiation of corrective actions for accidents, job related injuries employee discrepancies
Understand and apply company safety practices including DOT, EPA, ICC and OSHA rules and regulations
Assist with the facilitation of information meetings with Service Center team members
Effectively handle special assignments as directed

Qualifications

Knowledge of the LTL/ Transportation Industry
Has managed Drivers and Dockworkers
Knowledge of the surrounding geographical area to the Service Center

Benefits

Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
Paid holidays (8); paid vacation and personal days

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Physical Demands

This position requires the ability to perform a combination of administrative and operational duties in an office and dock environment. Duties may include standing and walking for extended periods, pushing or pulling equipment, operating material-handling equipment, and occasionally assisting with physical dock tasks such as handling freight and related materials. * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.