PT Fitness Floor Monitor

Overview

CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for higher education. CENTERS' management approach is customized for each client yet retains our uniform quality. Our firm unites site staff with a centralized administrative team, each contributing to the firm's goals and client needs. The CENTERS team is innovative, entrepreneurial, trail-blazing, and ambitious for both CENTERS and our clients. Today, CENTERS provides management services for 14 clients.

Commitment to the well-being, security, and future of our employees is a priority. View the comprehensive information about the competitive benefits package on our careers page then scroll down to CENTERS Benefits (click link to view).

Responsibilities

Position Summary The Part-Time Fitness Floor Monitor supports a safe, clean, welcoming, and well-organized fitness environment. This role monitors participant activity, assists patrons with basic equipment use, enforces policies, identifies hazards, and provides responsive customer service while remaining within the position’s training and scope of responsibility. 

Essential Duties Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

• Monitors cardiovascular, strength, functional training, and related fitness spaces for safe use and policy compliance
• Greets patrons, answers routine questions, and provides basic orientation to approved fitness equipment
• Educates patrons on posted equipment guidelines and refers exercise prescription or medical questions to appropriately qualified staff
• Conducts scheduled walkthroughs and identifies unsafe practices, hazards, damaged equipment, and maintenance concerns
• Cleans and organizes equipment and fitness areas according to established procedures and sanitation schedules
• Responds to injuries, medical emergencies, and facility incidents according to emergency action procedures
• Enforces age, attire, access, equipment-use, and conduct policies consistently and respectfully
• Documents equipment concerns, incidents, participation information, and shift activity as assigned
• Communicates patron concerns and unresolved operational issues to the supervisor
• Supports fitness programs, special events, equipment moves, and facility transitions as assigned
• Attends required training, staff meetings, and emergency drills
• Performs other related duties as assigned

Qualifications

Required Qualifications 

• High school diploma or equivalent
• Current CPR/AED and First Aid certifications, or ability to obtain within the timeframe established by the employer
• Demonstrated customer service and communication skills
• Ability to learn safe operating guidelines for common cardiovascular and strength-training equipment
• Ability to remain attentive, enforce policies, and respond appropriately to emergencies 

Preferred Qualifications 

• Experience in a fitness, recreation, wellness, hospitality, or customer-service environment
• Familiarity with common fitness equipment and basic facility operations 

Work Environment and Physical Demands

Work Schedule Part-time schedule with hours varying based on facility operations and fitness-area coverage needs. Early morning, evening, weekend, holiday, and special event availability may be required. 

Work Environment 

• Work is performed in indoor and/or outdoor recreation, aquatic, fitness, customer-service, office, and activity spaces as assigned.
• The environment may include moderate to loud noise, changing temperatures, humidity, wet surfaces, crowds, and exposure to cleaning products or outdoor weather conditions.
• The position regularly interacts with patrons, students, guests, coworkers, vendors, and client representatives.
• Work may occur during early mornings, evenings, weekends, holidays, and special events.
• The work environment described is representative of conditions encountered while performing the essential duties of the position. 

Physical Demands 

• Must be able to remain in a stationary position and move throughout assigned work areas for varying portions of the shift.
• Frequently communicates with and exchanges accurate information with patrons, participants, staff, guests, and emergency responders.
• Frequently uses hands and fingers to operate equipment, computers, radios, telephones, point-of-sale devices, or other tools required by the assignment.
• Occasionally bends, reaches, kneels, crouches, pushes, pulls, and moves supplies or equipment weighing up to 45 pounds, with or without reasonable accommodation.
• Frequently walks throughout fitness areas and occasionally bends, reaches, pushes, pulls, or moves light equipment and supplies
• Must be able to visually monitor participant activity and hear and respond to alarms, calls for assistance, and verbal communication in a moderate-to-loud environment
• Must be able to respond promptly to emergency situations and perform the essential duties of the position, with or without reasonable accommodation.
• The physical demands described are representative of those required to perform the essential duties of the position. 

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.