Marketing & Administrative Assistant

• Provide day-to-day administrative support to the EVP of Marketing & Innovation and the SVP of Marketing & Analytics, including calendar management, meeting scheduling, travel arrangements, and expense reporting.
• Serve as the first point of contact for the office — greet visitors, manage incoming calls and correspondence, and route inquiries to the appropriate team members.
• Maintain office operations, including supply inventory and ordering, vendor coordination, mail and shipping, and conference room and equipment readiness.
• Prepare agendas, take and distribute meeting notes, and track action items through to completion.
• Coordinate onboarding logistics for new team members, including workspace setup, equipment requests, and welcome materials.

• Support the marketing team with campaign coordination, including gathering assets, tracking deadlines, and keeping project calendars and task boards current.
• Draft, proofread, and format marketing materials, email communications, social media posts, presentations, and internal announcements for a professional, consistent voice.
• Assist with event and webinar logistics — registration, materials, vendor coordination, and post-event follow-up.
• Maintain organized libraries of brand assets, templates, and approved collateral, and ensure team members are working from current versions.
• Route all borrower-facing marketing content through the established Compliance and Legal review process prior to publication or distribution, and maintain records of approvals.

• Communicate clearly and professionally with internal teams, loan officers, vendors, and customers across email, phone, and in person.
• Act as a liaison between the marketing team and other departments (Sales, Operations, IT, HR) to keep requests and deliverables moving.
• Help build and maintain internal documentation, standard operating procedures, and process checklists.

• Work confidently in Microsoft 365 (Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and quickly learn new tools, including marketing automation, CRM, project management, and design platforms.
• Build and maintain spreadsheets, trackers, and simple reports that give the team visibility into projects, budgets, and deadlines.
• Troubleshoot basic technology and A/V issues and coordinate with IT when additional support is needed.

• Handle special projects and other assigned duties as business needs evolve, with a positive, can-do attitude.
• Handle confidential company and customer information with discretion and in accordance with company policies and applicable privacy regulations.

• Associate's or Bachelor's degree, or equivalent combination of education and administrative experience.
• 2+ years of experience in an administrative, executive assistant, office coordinator, or marketing support role.
• Excellent written and verbal communication skills, with strong attention to grammar, tone, and detail.
• Exceptional organizational and time-management skills; able to prioritize competing requests and meet deadlines in a fast-paced environment.
• Tech-savvy and quick to learn new software; proficiency in Microsoft 365 required, and familiarity with CRM, marketing automation, project management, or design tools (e.g., Salesforce, HubSpot, Asana, Canva) a plus.
• Professional, approachable demeanor with a customer-service mindset and the ability to work well with people at all levels of the organization.
• High level of discretion and sound judgment when handling sensitive information.
• Proactive, resourceful, and adaptable — comfortable taking ownership of tasks with minimal supervision and asking the right questions when direction is unclear.
• Experience in a regulated industry (financial services, mortgage, insurance) a plus.

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply. We offer an extensive compensation package. Benefits include:

• Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
• 9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
• Multiple PPO Medical Plans, as well as HDHP eligible plan.
• Dental Coverage
• Vision Coverage
• Company Paid Life Insurance
• 401K with a generous employer match
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
• Free Legal Services
• Employee Loan Program