Ciela Senior Living

Front Desk Assistant

17310 Vereda De La Montura, Los Angeles, CA 90272

On-site · Full-time · $22–$23/hr (as posted)

First seen by offpeak October 6, 2026

See your drive time Apply on Ciela Senior Living's site

About Ciela Senior Living:
Ciela offers seniors a state-of-the-art community which features incredible 360-degree views, expansive outdoor spaces, floor-to-ceiling windows, light-filled residences, gourmet California cuisine, engaging activities and a robust wellness program designed by Los Angeles’ top health professionals.
Front Desk Receptionist Job Description
Purpose:
To maintain the front desk area with an attitude of customer service, and to help create a positive first impression of the community, ensuring that residents, families, guests, and telephone callers are addressed promptly and treated in a courteous and friendly manner.

Minimum Eligibility Requirements:

Previous experience in a receptionist or customer service role

Previous experience in a senior living environment preferred Must possess strong interpersonal communication skills Proficiency in basic computer skills, including Word and Excel Ability to read, comprehend, write, and speak English to communicate effectively with residents, families, guests, and other team members Must be detail oriented and possess strong organizational skills Must meet all health-related requirements pertaining to State licensure Must maintain current CPR/First Aid credentials Must maintain current Food Handlers credentials Must maintain annual Continuing Education Credits Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation Subject to pre-employment screening including physical, drug and TB testing and criminal clearance Essential Functions:

Answers the telephone promptly and addresses caller questions in a courteous and professional manner
Takes accurate and thorough telephone messages or directs the caller to the appropriate voicemail as requested to do so
Greets and interacts with residents, family members, guests, and team members in a friendly and positive manner and directs them to the appropriate person or location, as necessary
Responds to emergency calls from residents and alerts appropriate team members in a timely manner
*Depending upon the community’s Café / Bistro operation; may be responsible for ensuring cleanliness, availability of beverages and snacks and maintaining appropriate inventory levels at the direction of the Business Office Manager

Marketing

Responds to inquiry calls from prospective residents in a timely and professional manner
Creates a positive first impression of the community by maintaining a neat and tidy reception area and presenting self in a professional manner in terms of conduct and appearance
Conducts community marketing tours as needed

Administrative

Assists with projects and reports to support department directors as needed, and at the direction of the Business Office Manager
Assists with meal service in the dining area as needed
Responsible for locking the community at the determined hour in the evening
*Depending upon the community’s mail delivery procedures, may be responsible for sorting and distribution of resident and community mail at the direction of the Business Office Manager

Other

Attends all required team member meetings and in-service training sessions
Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times
Supports and upholds all other Company policies, and the service philosophy
Reliable and Predictable Attendance
Other duties as assigned

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