Outreach Supervisor, Cure Violence, Youth Enrichment Services (YES)

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today.

PROGRAM: The Crisis Management System is a supporting a set of interrelated services to reduce gun violence in over 88 schools across 40 target neighborhoods. The school-based services component is designed to provide culturally competent programming to at-risk youth to reduce the likelihood of their involvement in violence in their school or community with the goal of increasing their engagement at school as measured through attendance, academic progress, and other measures. The program can also include school-wide activities to assist in changing the culture around violence and to assist schools in their response to incidents that occur in the school or community. Participants should reside in or near the target Cure Violence (CV) catchment area, and be selected based on their risk for, and previously documented engagement in, violence or other infractions in the school or community in consultation with the principal or other school-based leaders plus the designated service provider

Position: Outreach Supervisor

Reports To: Program Manage

Location: 1667 Pitkin Avenue, Brooklyn NY 11212

What does the Outreach Supervisor Do:

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information.
• Support at-risk youth in their efforts to demonstrate an improvement in overall school attendance and academic achievement
• Reduce incidents of violence or other infractions in school or within the community.
• Work with the Principal/designee and CV provider (where applicable) to identify the youth that will be served by the program.
• Develop a set of services in coordination with the Principal/designee and CV provider (where applicable) to best serve these youth.
• Collaborate and coordinate with CV programs to streamline referral and support for youth outside of the school-based setting.
• Maintain a link between school-based conflict mediation providers and the community-based CV groups to leverage existing services, partnerships and collaborations.
• Implement Safe Passage routes to promote safety of students as they travel from identified transportation hub.
• Coordinate and/or facilitate necessary services, workshops to foster engagement amongst the parent(s), guardian(s), or caretakers of youth enrolled into the program.
• Utilize a service delivery in the format of workshops, group sessions, or individualized mentoring/counseling.
• Engage/ maintain a caseload of at least 10 - 15 at risk/vulnerable students per school.
• Monitor daily attendance in the form of sign-in sheets, exported data logs from remote sessions and related reports.
• Monthly meetings (at minimum) between the CBO designee and the principal and/or school designated liaison to monitor services and progress
• Assist with the oversight of all outreach efforts, program operations and manage direct reporting program staff and their subordinates.
• Coordinate, lead, and support public education activities, including the development and distribution of public education materials (i.e., flyers, posters, stickers and social media postings to promulgate a cure violence message).
• Communicate with peers in other CAMBA programs and in other community organizations on issues related to community violence and violence prevention.
• Understand all aspects of contract requirements and communicate this understanding to staff.
• Work with staff to set realistic weekly and monthly performance targets in accordance with contract requirements.
• Conduct periodic internal file review and implement Quality Assurance measures as needed to ensure quality service delivery to clients.
• Prepare contract reports and statistical information for both CAMBA management and funder use.
• Complete program forms and reports for agency finance, payroll and human resources departments as required.
• Understand and assist with all aspects of contract requirements and communicate this understanding to staff.
• Conduct client and program progress reviews with staff.
• Prescreen clients over the telephone for eligibility and may schedule intake appointments.
• Train staff in program responsibilities, processes and procedures and ensure that all staff meets contract requirements in their daily work.
• Observe direct reporting staff engaging with clients and/or supervisory staff.
• Assist in the analysis of program and demographic data to make programmatic improvements.
• Organize onsite and offsite training opportunities for professional development of staff.
• Assist the Program Manager in providing oversight and administration of all aspects of the program, particularly in his/her absence.
• Confer with the Program Manager, Program Director, and/or other CAMBA management staff as needed regarding programmatic and personnel issues.
• Attend staff/funder/outside agency meetings as requested.
• May develop appropriate marketing material and marketing/outreach strategies for the program.
• May network both within and outside CAMBA to expand client recruitment and opportunities for client success.
• May review and sign time sheets.
• May prepare performance appraisals for direct reporting staff.
• May conduct initial intake or assessment of clients and clients' families and periodic reassessments.
• May have direct client service/program responsibilities in addition to the above.
• Tasks may be modified, expanded and/or assigned over a period of time

MINIMUM EDUCATION/EXPERIENCE REQUIRED:

• High School Diploma/GED and four years of applicable experience or Associate’s degree (A.S) and two years of applicable experience and/or equivalent experience.

OTHER REQUIREMENTS:

• Program management experience preferred (i.e., supervising staff, monitoring budgets, documenting activities and outcomes, meeting program goals, etc.); and proven community organizing abilities.
• Equally at home conversing with gang members, community activists, law enforcement personnel, and public officials.
• Experience supervising formerly incarcerated individuals is a plus.
• Must obtain and maintain Dept. of Education (DOE) fingerprint clearance
• Proof of negative results from TB test.
• Subject to a criminal background check and random drug testing.
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence or history thereof.
• Knowledge of the Brownsville & Canarsie community.
• Experience working with court-involved young adults.
• Experience working with staff with criminal justice histories preferred.
• Experience and/or training in community-based crisis intervention.
• Familiarity with Brownsville 73rd & 69th Police Precinct community challenges of teens and young adults there; strongly preferred.
• Ability to adapt to the culture and environment of a public school.
• Must have understanding of, sensitivity and commitment to working with families of youth that have experienced gun related trauma

Compensation: $65,000 annually

Status: Full-time
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.