Director, Critical Environments

Director, Critical Environments

Key Responsibilities

• Manage the daily operation of critical facility systems including:
  • Electrical distribution systems
  • UPS systems and battery plants
  • Standby generators
  • HVAC and cooling systems
  • Building Management Systems (BMS)
  • Fire alarm and suppression systems
  • Security and access control systems
• Ensure all critical infrastructure operates within established performance and reliability standards.
• Monitor facility health and respond to operational issues, alarms, and emergencies.

• Develop and manage preventive, predictive, and corrective maintenance programs.
• Coordinate maintenance activities with internal teams and external service providers.
• Review maintenance procedures and ensure compliance with operational standards.
• Conduct root cause analysis following incidents or outages and implement corrective actions.
• Maintain equipment lifecycle plans and capital replacement strategies.

• Lead, mentor, and develop Critical Facilities Engineers and technicians.
• Establish staffing schedules, on-call rotations, and training programs.
• Foster a culture of safety, accountability, and operational excellence.
• Conduct performance evaluations and support employee development initiatives.

• Manage relationships with contractors, service providers, and equipment manufacturers.
• Review vendor performance and ensure compliance with service agreements.
• Oversee facility projects, upgrades, installations, and commissioning activities.
• Coordinate contractor access and work activities to minimize operational risk.

• Ensure compliance with all company, local, state, and federal regulations.
• Maintain adherence to OSHA, NFPA, and other applicable safety standards.
• Support audits, inspections, and compliance initiatives.
• Develop and maintain emergency response and business continuity procedures.
• Lead safety meetings and promote a strong safety culture.

• Maintain accurate operational records, maintenance logs, and facility documentation.
• Develop and present operational metrics and performance reports.
• Track facility uptime, maintenance activities, incident trends, and operational KPIs.
• Manage facility budgets and operational expenditures.

• Serve as the primary escalation point for facility-related incidents.
• Lead response efforts during critical events and infrastructure failures.
• Participate in after-hours support and emergency call rotations as required.
• Coordinate recovery efforts and communicate status updates to leadership.

Experience & Qualifications

• Bachelor's degree in Engineering, Facilities Management, Construction Management, or related field; equivalent experience may be considered.
• 5+ years of experience managing critical facilities, data centers, industrial plants, or mission-critical environments.
• Strong understanding of:
  • Electrical power systems
  • UPS systems and generators
  • HVAC and chilled water systems
  • Building automation systems
  • Fire/life safety systems
• Experience managing maintenance programs and vendor relationships.
• Proven leadership experience managing technical teams.
• Strong analytical, troubleshooting, and decision-making skills.
• Excellent communication and organizational abilities.

• Data Center Operations experience.
• Knowledge of Uptime Institute, ANSI/TIA-942, or similar standards.
• Experience with CMMS platforms and building management systems.
• Project management experience.
• Military or industrial operations experience.
• Professional certifications such as:
  • Certified Facility Manager (CFM)
  • Facilities Management Professional (FMP)
  • Certified Data Centre Professional (CDCP)
  • OSHA 30
  • PMP

• Ability to work in mechanical, electrical, and industrial environments.
• Ability to lift up to 50 pounds.
• Ability to climb ladders, access equipment platforms, and navigate facility spaces.
• Ability to respond to emergencies outside of normal business hours.

Compensation

• Full-Time, Exempt
• $140,000-$190,000/year, DOE

Benefits

• Health Coverage – Medical, Dental & Vision
• FSA Health and Dependent Care available
• 401(k) Plan
• Unlimited Paid Time Off (PTO)
• Observed Holidays Paid
• Cell Phone Allowance
• Collaborative, growth-driven culture

Employment is contingent upon the successful completion of a background check and reference verification. All applicants must be authorized to work in the United States on a full-time basis.

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