Parking Lot Attendant | Part-Time| Iowa Events Center

Parking Lot Attendant | Part-Time| Iowa Events Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

Parking Lot Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This employee must have excellent attendance to ensure the success of the Parking Department during events held at the Iowa Events Center.

This role will pay an hourly rate of $15.00. 

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

The Iowa Events Center & Casey's Center are the state’s premier convention center and arena, located in downtown Des Moines. The Iowa Events Center & Casey's Center are owned by Polk County and managed by Oak View Group. 

Responsibilities

• Greet and direct customers entering parking lots
• Communicate parking information to the public
• Sell parking tickets
• Accept cash or credit payment. Count back correct change as needed
• Use credit machine with personal identification number and building codes
• Work in a variety of parking locations and positions
• Document all cars going through booth as assigned
• Balance cash drawer at the end of shift as assigned
• Park cars quickly and efficiently
• Monitor lot during events, immediately contacting supervisor as issues arise
• Provide positive and friendly experience to all customers
• Set up A-frame signs, parking cones, and reserved parking signs
• Identify and problem solve parking issues; prevent when possible
• Provide excellent customer service assistance to internal and external clients

Qualifications

• High school diploma or equivalent preferred
• Ability to work both independently and as part of team
• Must have a demonstrated ability to function in a fast paced, high-pressure environment
• Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
• Ability to communicate clearly in the English language and use a company radio to communicate
• Must be comfortable working with the public
• Requires strong interpersonal and communications skills

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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