Tryon Medical Partners
Certified Medical Assistant - Uptown Primary Care
Charlotte Plaza, 201 S College St 12th floor, Charlotte, NC 28244
On-site · Full-time
First seen by offpeak October 6, 2026
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General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.
(Regulatory Notes: Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.)
(This is a full-time position that will support the team at Uptown, Monday to Friday 8 am to 5 pm)
Primary Job Responsibilities/Tasks may include, but not limited to:
Patient care responsibilities include:
- Escort patients to exam rooms/procedure room, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart.
- Assist patients as needed with walking transfers, dressing, collecting specimens.
- Perform nursing procedures under supervision of physician or physician assistant.
- Assist physician and physician assistant in exam rooms.
- Give instructions to patients/families as instructed by physician or physician assistant.
- Serves as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction.
- Collect information and process messages from patients and front office staff to physicians and physician assistants.
- Clinical pharmacology; drug administration through various routes except IV’s including injections;
- Assists with minor surgery including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal.
- Administers injections.
- Instructs patients with assistive devices, body mechanics, and home care;
- Initiate laboratory procedures in accordance with Occupational Safety and Health Administration (OSHA) guidelines and quality control methods;
- CLIA-waived testing;
- Capillary punctures and venipunctures;
- Specimen handling such as urine, throat, vaginal, stool, and sputum;
- Initiates electrocardiography testing including mounting.
- Schedules appointments and referrals. Follows-up to ensure completion of physician orders.
- Medication refills.
- Lab reconciliation.
- Complete forms and prior authorizations for medications.
- Monitor and check assigned Athena boxes and other assigned boxes for coverage.
- Work at different Tryon office locations as needed.
- Other duties as assigned.
Clerical responsibilities include:
- Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
- Ensures all related reports, labs and information is available in patients’ medical records prior to their appointment.
- Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
- Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
- Obtains and sends patient medical records to support seamless care delivery.
- Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
- Obtains lab/X-ray reports, hospital notes, referral information, etc.;
- Completes forms/requisitions as needed;
- Schedules physician and ancillary appointments;
- Updates charts to ensure that information is complete and filed appropriately.
- Alerts physician when chart is incomplete or is has not been completed within established time standards.
Environmental/logistical responsibilities include:
- Checks schedules and organizes patient flow;
- Sets up instruments and equipment according to department protocols;
- Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control;
- Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving;
- Cleans sterilizer according to scheduled maintenance program and keeps appropriate records;
- Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies;
- Completes biohazard waste disposal and monitoring;
- Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
Requirements:
Education:
- High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
- Medical Assistant certification preferred.
- Maintain American Heart Association or American Red Cross BLS certification.
- Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
- Completion of TB test will be required.
Experience:
- Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
- Electrocardiogram (EKG).
- Vital signs, venipuncture, capillary, and injection.
- E.H.R. utilization.
- Serving customers in person and on the phone
Physical Requirements:
- Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
- Must be able to lift and support weight of 35 pounds.
- Ability to concentrate on details.
- Use of computer for long periods of time.