Holland America Line
Agent, Guest Services
4477 Pikes Landing Road, Fairbanks, AK 99709
On-site · Seasonal - Full Time
First seen by offpeak October 6, 2026
See your drive time Apply on Holland America Line's site
The Front Desk Clerk serves as the first point of contact for guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.
No Company Subsidized Housing Available
RESPONSIBILITIES- Performs a variety of moderately difficult customer service tasks.
- Routinely applies knowledge of Company products, services, and policies to provide excellent customer service and generate maximum sales.
- Assists customers, employees, and management and responds to queries.
REQUIREMENTS
- Must pass a pre-employment background check.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
- Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for minimum of 8 hours per day.
Benefits
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth