Holland America Line

Supervisor, Transportation Services - Night Shift

6441 Interstate Circle, Anchorage, AK 99518

On-site · Seasonal - Full Time

First seen by offpeak October 6, 2026

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Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Are you a skilled transportation professional with a passion for leading teams and delivering exceptional service? We're looking for a Transportation Services Supervisor to oversee the daily coordination of transportation operations and help keep our guests and employees moving safely and efficiently.
In this dynamic leadership role, you'll manage dispatch operations, coordinate driver schedules, monitor communications, and ensure seamless day-to-day transportation services. You'll provide guidance and support to team members, assign operational priorities, and promote compliance with all company policies, safety standards, and regulatory requirements.

The ideal candidate combines strong operational expertise with outstanding leadership and problem-solving skills to maintain a safe, efficient, and service-focused transportation environment.

Join our team and play a key role in creating smooth, safe, and memorable journeys through some of Alaska’s most spectacular destinations.

RESPONSIBILITIES

Supervises transportation services team and activities.
Performs driver and dispatch duties.
Assists with scheduling, transportation services activities and operations.
Monitor radio and telephones to assist drivers and assign tasks as needed.
Routinely applies knowledge of operations, company products and customer services to assist staff with routine questions.
Performs incident investigation and reporting.
Carries out management responsibilities in accordance with the Company’s policies, objectives and applicable government laws and regulations.
Other duties as assigned.

REQUIREMENTS

Current, valid Commercial Driver's License (CDL), Class B with an air brake endorsement is required. (May be obtained through Company training course.)
Must be certified as physically qualified through a Department of Transportation (DOT) physical and drug screen.
Three (3) years of experience in positions involving operations, dispatch, or training.
Current, valid driver's license, with three (3) years clean driving record. Motor Vehicle Report (MVR) will be requested.
Must meet Company's clean driver eligibility requirements.
Minimum age of 21 is required for CDL.
Must pass a pre-employment background check.
Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

Knowledge, Skills, & Abilities:

Ability to work night shift hours (10:00 PM – 7:00 AM)
Possess the ability to troubleshoot and problem solve with minimal supervision.
Proficiency in the use of computer business applications.
Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
Ability to stand/walk/work on feet for minimum of 8 hours per day.

Benefits

Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
Reward for Referral Program
Experience – Of a lifetime!
Rewards & Incentives
Community Service
Employee Activities
Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.