HEDSouth

AV Scheduling Coordinator

2327 Beatrice Street, Dallas, TX 75208

On-site · Full-time · $50k–$60k (as posted)

First seen by offpeak October 6, 2026

You Are:

A trustworthy individual. You love to take care of people and supporting others brings you joy. The concept of white-glove care is a standard you can deliver day in and day out.

You Have:

A customer service background. Experience and skill in assisting high-end (ultra high net worth) clientele and executives with exacting standards. A knack for the technical (we put amazing tech in to the finest homes). A steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ.

Your Location

Your Schedule:

Your Manager:

Evolve's Core Values:

Your Contribution to Evolve Technologies:

Client Facing:

Project Scheduling: Installation phases, service visits, walkthroughs, and project milestones
Primary Point of Contact: Phone, Email, Text, Ticketing System
Full-Cycle Issue Mgmt: Intake > Triage > Manage > Resolve > Bill
Satisfaction: Deliver a "WOW" experience, each and every time
SLA: Meet or exceed our response times and obligations

Internal Facing:

Interface With: Service Technicians, Project Managers, Accounting, Partners
Scheduling: Manage and Schedule based on clients needs and Evolve's resource availability
Documentation: Update and Maintain accurate client records
Expedite: Efficiently move the issue through various departments

Experience scheduling for Residential construction, AV integration, smart home technology, or custom home experience
Familiarity with project management, scheduling, or CRM software platforms
Experience working with high end clientele

Jonathan, Ops Mgr