Assistant Store Leader (Product & Operations) - Country Club Plaza

• You will oversee the day-to-day operations of the store, ensuring smooth and efficient functioning. 
• We require you to maintain a clean and organized stockroom. You own the shipment handling and hold the team accountable for meeting productivity goals. 
• You shall manage inventory levels, oversee in-store replenishment and are responsible for size integrity on the sales floor, and communicate sell-through concerns with the Store Leader. 
• You are responsible for proper management of damages, donations, returns and product issues that could jeopardize inventory accuracy. 
• We expect you to effectively communicate and train store associates on operational standards, ensuring that they understand and implement our brand standards consistently. 
• You shall ensure compliance with company policies and procedures, including safety and security protocols. 
• You oversee supply procurement and ensure the correct levels of supplies are always available and manage the budget accordingly. 
• You oversee the upkeep of in-store technology and communicate any updates with the team. 
• We expect you to assist in creating and implementing sales strategies to meet or exceed targets. 
• We require you to analyze sales data and reports to identify trends and make recommendations for improvement. 
• You will be responsible for maintaining the visual merchandising standards of the store, ensuring that all products are displayed in  
• an appealing and organized manner. Planning new launches and using business insight and customer feedback to inform  
• merchandising decisions. 
• You shall collaborate with the Store Leader and other team members to create a visually captivating store environment that showcases our product offerings and attracts customer attention. 
• We expect you to regularly update product displays and signage to reflect new arrivals, promotions, and seasonal changes, ensuring that our customers can easily find what they are looking for. React quickly to sell through and make adjustments as needed to maximize business results and productivity. 
• We expect you to maintain a clean and organized store environment. 
• You will be responsible for store fixturing and maintenance. 
• You will play a key role in inventory management, conducting regular stock checks and assisting in replenishing merchandise as needed. 
• We expect you to communicate with partners to share assortment, allocation, and logistics feedback. 
• Share weekly/monthly product focuses and goals and provide the team with the actions needed to achieve the desired results. 
• We expect you to effectively communicate and train store associates on visual merchandising techniques, ensuring that they understand and implement our brand standards consistently. 
• You are charged with being the in-store product expert; training Team Members on product knowledge, new launch information, and design inspiration.  

• You must have strong leadership skills and the ability to effectively manage a team of store associates. 
• You should have excellent organizational skills and be able to oversee daily operations, including inventory management, cash handling, and scheduling. 
• We expect you to have a deep understanding of customer service principles and the ability to provide exceptional service to all customers. 
• We expect you to prioritize customer satisfaction by delivering exceptional service and resolving any issues or complaints in a timely manner. 
• You should possess strong problem-solving abilities and be able to handle any issues that may arise in the store. 
• We require effective communication skills and the ability to communicate with customers and team members. 
• It is important for you to have a good understanding of sales techniques and be able to motivate your team to meet and exceed sales targets. 
• Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift 
• Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift 

Key Responsibilities

• Oversee daily store operations, including inventory management, shipment processing, and stockroom organization.
• Maintain brand visual standards through compelling product displays, fixture maintenance, and seasonal updates.
• React to sell-through trends and partner on product focuses to drive business performance.
• Serve as the in-store product expert; lead team training on product knowledge, new launches, and brand storytelling.
• Ensure size integrity, stock replenishment, and product availability on the sales floor.
• Lead operational excellence by enforcing compliance with safety, security, and company policies.
• Analyze sales and inventory reports to identify trends, opportunities, and actions for improvement.
• Support an elevated customer experience by ensuring a clean, organized, and well-maintained store environment.
• Partner with the Store Leader to motivate the team and execute strategies that drive sales and customer satisfaction.
  
  

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