Night Audit

Key Responsibilities

• Reconciles front office accounting records daily and compiles the hotel's financial summary
• Tracks room revenue, occupancy percentages, and other front office operating statistics
• Prepares a daily summary of cash, check, and credit card activity reflecting the hotel's financial performance
• Posts room charges, taxes, and guest transactions accurately to guest accounts
• Verifies that all front desk transactions are properly documented and posted to the PMS
• Confirms charges from POS and spa systems reach the correct guest folios without gaps
• Verifies account postings, balances, and room rates for accuracy
• Assists guests in person and by phone throughout the shift, before arrival and after departure, using guest names whenever possible
• Coordinates check-ins, check-outs, luggage, and transportation requests as needed overnight
• Maintains knowledge of local car service options and arranges transportation for guests as needed
• Performs other duties as required to ensure smooth hotel operations and guest satisfaction

Skills, Knowledge and Expertise

• Self-motivated and comfortable working independently overnight while maintaining high standards
• Clear, confident communication with guests, staff, and managers
• Flexibility to work overnight shifts, including holidays and weekends
• Strong attention to detail, with the ability to write, read, count, and file with precision
• Comfortable operating basic office equipment and property management systems

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurance
• Term life insurance
• Paid Time Off (PTO) including Sick Hours
• 401(k) retirement plan, effective from date of hire
• Hotel and F&B outlet discounts
• Wellness incentives through Class Pass
• Referral bonus program