Pinnacle Bank
Teller II
9282 Benbrook Blvd, Benbrook, TX 76126
On-site · Full-time · Depends on Experience (as posted)
First seen by offpeak October 6, 2026
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- Greets customers and handles paper and cash transactions including but not limited to deposits, withdrawals, cashing checks, accepting loans payments, and sale of negotiable instruments.
- Assists in granting customers access to safe deposit boxes when necessary.
- Listens to customer needs to make appropriate customer referrals to other bank staff to promote products and services.
- Balances teller drawer at the end of each shift and other wrap up work that may be necessary.
- Receives, researches, and resolves customer inquiries regarding checking and savings accounts.
- Assists in proofing transactions using back-counter capture.
- Records teller totals daily.
- Completes forms such as CTRs, SIRs, and any other BSA reporting as necessary.
- May do account and card maintenance such as change address, order or hot card cards.
- Assists in answering the phone when not assisting another customer.
- Performs other related duties as assigned by management.
- Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends)
- Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes. Basic knowledge of all banking regulations, procedures, and of all bank policies applicable to the job function.
- Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
- Knowledge of basic math functions such as addition, subtraction, multiplication and division
- Skill in communicating with clients and co-workers in courteous and professional manner
- Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
- Ability to maintain a high level of confidentiality.
- Assist with training of new employee as needed.
- Ability to demonstrate accuracy and efficiency in a high-paced environment.
- Ability to function as a team player.
- High school graduate or equivalent.
- A minimum of 6 months teller experience is required.
- The training courses, or equivalent job experience, required prior to job placement for this position as found in the Teller Career Path Guidelines.