Innovetive Petcare

Veterinary Client Service Representative

10800 Pecan Park Blvd Ste 320, Austin, TX 78750

On-site · Full-time · $17–$19/hr (as posted)

First seen by offpeak October 6, 2026

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We aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love animals of all species and breeds, as well as humans of all backgrounds, cultures and beliefs. We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care. Our focus is on being a place of comfort for our clients and pets, in sickness and in health.

Some of the responsibilities you will own in this role:

Provide friendly, quality customer care to patients and clients
Process invoices payments
Answer phones, schedule appointments, and obtain all necessary medical history
Determine the status of the patient’s immunizations and tests
Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments
Fill prescriptions, food requests, and over-the-counter products as instructed by a veterinarian
Accurately input data into computer software
This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change*

Preferred Qualifications

High school diploma
Weekend availability as needed
Must be able to lift 30-50 pounds

Benefits

Paid time off
Paid parental leave
Health, dental, vision, and life insurance
Employee discounts
Flexible schedules
401K with company match
Ongoing training and career development opportunities

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