Gift Shop/Retail Cashier

The Retail Sales Clerk provides excellent customer service and actively promotes the selling of merchandise, operates a cash register and handles all payment transactions for purchase. The Retail Sales Clerk receives, unpacks, folds and puts away the daily deliveries of merchandise. 
 

• Greets all internal and external guests using Own the Moment initiatives to provide friendly, courteous, excellent service.

• Demonstrates a pleasant and enthusiastic demeanor at all times.

• Maintains awareness/security of retail floor, products, services and guests.

• Assists customers and guests providing information about retail outlet, merchandise and property events, promotions, restaurants and/or hotel amenities.

• Encourages multiple sales by offering additional/complimentary products and/or services.

• Performs retail cashier duties and accurately maintains accompanying paperwork.

• Balances all monies at end of shift.

• Maintains general housekeeping duties, ensuring the clean, neat and professional appearance of the outlet and its merchandise.

• Responsible for answering the phone and assisting caller including transfers to appropriate extension, answering questions, providing information etc.

• Regularly provides feedback and information to Shift Supervisor regarding inventory levels of merchandise, customer feedback/perceptions.

• High School Diploma or equivalent preferred

• One year in retail sales or equivalent experience preferred

• Must pass pre-employment Math test with score of 80% or better.  20 problem minimum

• Literate and fluent in basic English

• Good math skills, including adding, subtracting, multiplying and dividing

• Excellent guest service skills

• Be knowledgeable about the Total Rewards program and hotel/casino amenities

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same

• Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS 

• Ability to bend, crouch, turn, and reach overhead.

• Ability to respond to visual and verbal cues

• Manual dexterity to operate office equipment and cash registers

• Ability to stand on hard floors

• Mobility to move about the work area

• Ability to lift, push, pull up to 50 pounds

• Must be able to lift overhead and climb a ladder for stocking purposes

   

  Positions that have contact with the public require the ability to work in a noisy 
  environment, and may be exposed to guests who use tobacco products.  Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.