Account Manager

Be a part of the Prosegur team!

At Prosegur we make our world safer by taking care of people and businesses while remaining at the forefront of innovation.

We are a talented team who works tirelessly to provide the best security services and protect what our clients value most.

We are passionate about the work we do and the people we employ.

Each day we are motivated by three key drivers that shape how we achieve our goals:

We care about each other

We think positively

We are unstoppable

This means we offer competitive wages, excellent benefits, and great opportunities for career advancement. Join our team-we work hard, have fun, and win!

We are hiring an experienced, energetic, dynamic, and dedicated Account Manager, to help us drive our business to the next level. This person will report daily to our Operation Manager.

Qualifications:

• 10 years of security experience required
• 5 years of security supervisor experience required
• 5 years of video surveillance experience required
• Strong ability to multi-task and prioritize urgent staffing needs
• Strong networking and relationship-building experience
• Excellent written and verbal communication skills
• Self-starter, with the ability to thrive in a fast-paced environment
• Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam)
• Ability to work independently and with a team
• Must have a valid PERC Card and 20-hour Certificate

Essential Functions:

• Ensure and maintain sound audit procedures complying with governmental regulations.
• Recruit and interview new employees to meet the needs of our guarding clients.
• Execute operations and training while maintaining the sound discipline of corporate procedures.
• Regularly meet with customers to ensure mutual goals and objectives are met.
• Develop client relations. 
• Establish the scheduling requirements for employees/agents under their supervision. Makes assignments to assure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.
• Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.
• Prepare reports, investigates, respond to questions, and provides documentation.
• Follow all safety rules. Observes and report any unsafe or hazardous conditions immediately to the proper authority.
• May be requested to perform other duties as assigned based on situational needs or client activity.

Other Duties and Responsibilities:

• Demonstrate ability to work with others and interact appropriately.
• Answer telephone calls and take messages, answer questions, and provide information during business and non-business hours.
• Respond to emergencies and investigate disturbances.
• Monitor for irregular or unusual activity.

Required Skills/Abilities:

• Positive, solution-focused attitude
• Excellent verbal and written communication skills
• Excellent interpersonal skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Strong analytical and problem-solving skills
• Ability to act with integrity, professionalism, and confidentiality
• Thorough knowledge of employment-related laws and regulations
• Proficient with Microsoft Office Suite or related software.

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

PSG’s Illinois Licensed Private Security Contractor Agency Number is 122.000567