Airport Security Officer

Work for a company where your contributions are recognized and rewarded. Apply for your next aviation position at Prosegur. We are always hiring professionals eager to exceed customer expectations.

The Airport Customer Service Agent provides physical assistance to passengers requiring aid getting in and out of wheelchairs. You will be required to safely transport passengers to their destination making sure passengers are as comfortable as possible. You will help the passengers with their baggage. It is important to examine wheelchairs daily for needed repairs and maintenance.

Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Starting Pay $18.04

Benefits: Medical, Dental & PTO

Shift: Various shifts available - Full Availability Needed

Guard Card Required

Essential Customer Service Functions May Include:

Ticket Counter

• Assists passengers with questions regarding luggage, flights, and directions.
• Assists passengers through screening
• Tags luggage and moves from bag well to bag belt.
• Handles oversized or over-weight luggage to pick up areas.

Baggage Room

• Must be able to lift and carry bags that weigh up to 70lbs.
• Places luggage onto conveyor belts, clears belts of blockages.
• Monitors any damage to luggage and reports to Supervisor.

Baggage Handling

• Assists passengers with luggage through security checkpoint and screening.
• May be responsible to assist in x-ray of hand held luggage or carry-on.

Catering

• May be required to observe seals for catering containers are place and unbroken.

Aircraft Search

• Performs a physical search of an aircraft to make sure that no suspicious items are on board and that all security seals are in place.
• Screen service personnel entering the aircraft.
• Ensure that only authorized personnel gain access to the aircraft.

Crowd Control

• Assist passengers to expedite their wait time through document checkpoints by answering questions about the process, acceptable documents, and other passenger concerns.
• Maintain passageways through the checkpoint area, keeping them clear of baggage.

Wheelchair Escort

• Provides physical assistance to passengers requiring aid getting in and out wheelchair.
• Required to safely transport passengers to their destination making sure passenger is as comfortable as possible.
• Provides needed assistance with passenger baggage.
• Examines wheelchairs daily for needed repairs and maintenance.
• Remain alert and aware of the surroundings.

Additional Qualifications:

• Attention to detail.
• Ability to follow policies and procedures while providing a positive experience to passengers.
• Ability to pass pre-employment background check and drug screen to be able to work in the airport locations.

CA PPO120931