Centralized Scheduler

Prosegur, a global, full-service security provider, is seeking a 2nd Shift Centralized Scheduler at our Lowell, MA Security Operations Center (SOC).  

Duties include: 

• Taking inbound requests for temporary security guarding services via email, phone, and Internet portal. 

• Scheduling officers to cover temporary shifts by working with internal contacts as well as subcontractors.  

• Verifying schedules, confirming guard arrivals/departures, follow-up communication, and complete management of each fulfillment.  

• Verifying contractor invoices, generating and delivering client invoices.  

• Assisting with training of frontline operations staff. 

• Assisting with other tasks and projects as directed.  

Qualifications: 

• Strong preference for candidates familiar with WinTeam management software.  

• Experience in the security industry preferred.  

• Strong organizational skills, and the ability to work on multiple requests/jobs simultaneously.  

• Excellent verbal and written communication skills.  

• Experience/expertise with Office platform (Outlook/Word/Excel).  

• Must be reliable, have a positive attitude and uphold ethical behavior.

About the job: 

• Schedule is Wednesday through Saturday, 4:00 pm to 1:00 am. 

• Position is in-house only; no remote options.  

• Starting pay rate of $20/hour. 

• Includes standard benefits package (health/dental), paid time off, 401k eligibility. 

EEO Statement: 

Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.