Commodity Account Manager

The Commodity Account Manager supports sales and commodity management activities by coordinating daily tasks, managing information flow, and assisting with assigned sales or commodity responsibilities. This role contributes to smooth execution of sales operations and customer support.

Essential Duties and Responsibilities

• Responsible for commodity management, grower returns, and high level of customer service
• Back-up for other Sales Associates/Commodity Managers during vacation, holiday and sick leave
• Coordinate projects, reports and communication
• Follow up on past due invoices twenty-one (21) days or older
• Answer phones, input orders, fax & e-mail as job dictates
• Maintain good working relationships with customers, receivers, employees, peers and supervisors including problem solving
• Sell to assigned customers through phone, email and online account management activities
• Make pricing, negotiation and service decisions as the key contact for assigned customers
• Manage transportation logistics for X-dock, transfers and outside purchase product
• Accountable for accurate order entry management (including quantity, price, product, customer, ship to, delivery instructions and any special instructions) into company system and, if needed, the customer system, and to monitor status of orders until confirmed received and/or cancelled
• Confers with sales department regarding status of all commodity inventory daily, negotiates the best prices with outside customers and secures outside product to meet our sales demands
• Minimize loss to the Company by processing all hold and consignment orders as well as settlements needed for troubled orders
• Cooperates with accounting department to assure prompt collection of assigned account receivables; monitors and calls on invoices over twenty-one (21) days outstanding, responsible for all adjustments on invoices within thirty (30) days, follow up on all deductions within thirty (30) days of shipment
• Maintains NAFTA certificates yearly
• Must be willing and able to work Monday through Friday and alternating Saturdays; occasional travel will be required
• Other duties as assigned

Job Requirements and Qualifications

• A Bachelor’s degree in Business is required
• Proficient in10-key calculator
• Working knowledge of computers & software as utilized in the sales environment
• MS Outlook, MS Excel, MS Windows operating system, Famous software, ITrade, Food Link
• Ability to consistently meet deadlines and work under pressure
• Excellent written and verbal communicating skills
• Strong verbal and written communication skills
• Attention to detail and strong organization skills
• Ability to carry out defined procedures and duties with specific instructions
• Ability to maintain effective working relationships with employees, supervisors, customers and peers
• Ability to manage a project from its initiation to completion with minimal supervision
• Ability to travel to office, cooler and various locations to meet with employees
• Ability to work within a team environment
• Ability to complete task independently
• Ability to learn new duties with minimal repetition
• Ability to learn new skills and tasks as needed