Manager of Community Engagement

ABOUT EVERY MOTHER COUNTS

Every Mother Counts (“EMC”) envisions a world where pregnancy and childbirth are positive, transformational experiences. A world where everyone can access quality maternity care that centers mothers, and no one suffers or dies of preventable complications. A world where every mother truly counts. 

Every two minutes, a woman dies from complications of pregnancy and childbirth—that’s more than 800 preventable deaths every day around the world.  Motivated by the intrinsic human right to maternal health, Every Mother Counts is dedicated to ensuring that all people, everywhere, experience a safe, respectful, and equitable journey through pregnancy, childbirth, and the postpartum period. We started by spotlighting stories told by those closest to the issue. Over time, these personal accounts have shone a spotlight on the global imperative to transform maternal health. Since 2010, EMC has invested tens of millions of dollars to advance system-wide change through the development of professional, dedicated, and compassionate providers in every setting who are focused on respectful care that centers mothers.

In addition to investments in community-led models of care, EMC is committed to diversifying the healthcare workforce, and mobilizing for change through policy and advocacy efforts. Through collaboration with key policymakers, practitioners, and community members, the team identifies priority maternal health issues and advocates for change. EMC’s program and policy efforts are complemented by our compelling storytelling, which is at the core of the organization’s founding. For additional information on the organization and its impact click here.

Thank you for your interest in working with EMC!

THE OPPORTUNITY

The Community Engagement Manager plays a key role in advancing EMC’s mission by strengthening and activating EMC’s community of supporters across events, donor engagement experiences, and the running and fitness program. 

Each year, Team EMC engages approximately 300 runners to raise awareness of maternal health disparities and generate support for our mission. Since 2010, Team EMC has helped raise $8.5M+ and run thousands of miles. This role will lead the planning and execution of EMC’s participation in running events, establishing and maintaining an EMC running strategy, with the goal of raising funds and increasing awareness of the organizations’ mission. The role will also support the execution and growth of EMC’s broader donor engagement strategy — including signature events such as MPower, Learning Tours, cultivation gatherings, and campaign moments throughout the year.

Reporting to the Director of Engagement, this position is ideal for a highly organized, relationship-driven manager who thrives at the intersection of logistics, community building, and donor experience.

This is a full time, exempt, salaried position.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Running & Fitness Program Management (50%)  

• Own the End-to-End Runner Lifecycle: Mastermind the "Team EMC" journey frominitialrecruitment and onboarding through the finish line and post-race stewardship, ensuring every touchpoint and runner experience is seamless, supportive, andmission-aligned.
• Manage the execution and continued growth of EMC’s running and fitness program, including Team EMC’s presence at core races (NYC, Boston, Chicago, Big Sur, etc.). 
• Serve as a primary point of contact for runners, ambassadors, and team captains. 
• Support ambassador engagement and year-round activation, including refining program structure, expectations, and volunteer pathways. 
• Support and expand grassroots, community-led, peer-to-peerfitnessand wellness campaigns.  
• Track and report on KPIs including participant retention, fundraising performance, and engagement sentiment to continuously improve the runner experience. 

Events & Constituent Engagement Support (30%) 

• Act as a central connector between runners and grassroots supporters by supporting engagement strategies that deepen long-term participation and mission loyalty. 
• Support end-to-end execution for major donor and community events (e.g., MPower, Learning Tours), overseeing everything from RSVP tracking and vendor relations to run-of-show coordination, external communications, guestresearchand post-event follow-up. 
• Oversee mailing of event-related gifts, stewardship materials, and donor engagement packages. 
• Maintain strong community systems and processes that ensure supporters feel valued, informed, and activated. 

Operations, Reporting & Continuous Improvement (10%) 

• Partner with Development Manager to support engagement-related data tracking and reporting, including participant metrics, event outputs, and supporter engagement trends. 
• Identifyopportunities to strengthen workflows, tools, and community systems over time. 
• Ensure supporter interactions and operational processes reflect EMC’s values of respect, care, and accountability. 

Partnerships, Communications & Cross-Team Coordination (10%) 

• Coordinate with Communications to support community-facing messaging, toolkits, and supporter updates. 
• Manage and build community through Team EMCinstagramaccount
• Collaborate with Programs and Impact staff to integrate grantee stories and learning opportunities into community engagement experiences. 
• Maintain organized documentation, trackers, timelines, and shared resources across engagement workstreams. 

COMPETENCIES AND EXPECTATIONS

• Mission Oriented:Translates the mission into team or project priorities and connects daily work to broader departmental goals.
• Relationship Building and Collaboration:Builds strong relationships across teams, promotes collaboration, and helps create a positive and inclusive work environment.
• Accountability:Manages timelines, resources, and deliverables and ensures clarity of roles and expectations for others.
• Communication:Provides clear direction and feedback, communicatesprogressand challenges to leadership, and ensures transparency within the team.
• Resilience and Adaptability:Guides the team or project through change, problem solves under pressure, and models steadiness during transitions.
• Solution Oriented:Diagnoses root causes and develops actionable solutions that improve efficiency and team performance.

REQUIRED AND PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS

• Bachelor’s degreerequiredor equivalent experience. 
• 4–6+ years of experience in nonprofit engagement, events, community organizing, or development operations. 
• Experience managing donor and volunteer communities, peer-to-peer fundraising, or endurance/event-based programs strongly preferred. 
• Experience with donor management CRM, preferably Salesforce. 
• Strong project management skills, includingabilityto manage multiple timelines and stakeholders.
• Excellent written and verbal communication skills. 
• Comfort working in a mission-driven, fast-paced, collaborative, organization. 
• Demonstrated commitment to equity-centered, community-informed work.

ESSENTIAL PHYSICAL REQUIREMENTS

The physical requirements of the position include the following:

• Extensive computer use, reading, writing, analysis, attention to detail, andability to focus and execute job dutiesin a timely manner
• Regular, punctual in-person attendance atEMC’s officein accordance withEMC’s hybrid-remote schedule
• Occasional business travel
• Occasionallong hours, including evening or weekend work
• In the case of work conducted remotely, the position requires reasonable access to phone, email, and video conference and a dedicated place to work that is reasonably free from interruption.

ADDITIONAL DETAILS

EMC’s work policy is at least two days per week in its office (located in lower Manhattan) hybrid at-will. All EMC staff work in the office on Tuesdays and one additional day which is usually determined by the department. Staff are welcomed and encouraged to work from the office on additional days, as desired. As such, only candidates who can commit to working in office 2 days a week, at a minimum, will be considered for this role.  

EQUITY AT EMC

EMC is an Equal Opportunity Employer.

EMC is committed to tackling issues affecting maternal health outcomes, which disproportionately impact Black, Indigenous, and People of Color (BIPOC) and people from other historically marginalized communities. Addressing longstanding disparities in maternal health requires us not only to center human rights, equity, and birth justice in our external-facing work but to also take intentional steps to realize these values internally. Given this commitment and the dynamics of the maternal health crisis, we encourage candidates from all backgrounds to apply.