Southeast Community Health Systems
Patient Support Specialist
6351 Main Street, Zachary, LA 70791
$12.50–$16/hr (as posted)
First seen by offpeak October 5, 2026
See your drive time Apply on Southeast Community Health Systems's site
Description
POSITION SUMMARYPerforms customer service functions in the clinical office setting.
Essential Functions:
- Responsible for all incoming calls.
- Scheduling of medical and dental appointments.
- Follow up on No-Show appointments.
- Working of the Dental Recall List.
- Inform patients of past due balance at point of contact.
- Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook.
- Retrieve appointments and messages from Patient Portal on a daily basis.
- Complete Patient Registration for medical and dental patients.
- Insurance Verification
- Collection of co-pays, deductible, and fees.
- Preparations for next day’s schedule
- Other reasonable duties as assigned
Requirements
SKILLS & ABILITIES
Education: High School Diploma or GED Certificate required
Computer Skills: Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
Other Requirements:
- Ability to communicate in English, both verbally and in writing.
- Ability to communicate in different languages desired.
- Excellent customer service skills
- Ability to type 40 wpm desired