Shop Work Technician

EXPERIENCED IN-HOUSE APPLIANCE REPAIR TECHNICIAN

We're looking for an experienced Appliance Repair Technician to join our team as an in-house Shop Technician at our Norton, MA facility.

You'll work on a wide variety of major residential appliances and brands. We sell and service multiple brands, including many high-end brands, so we're looking for a technician with broad appliance knowledge who enjoys working on different equipment.

WHAT YOU’LL DO

Prepare Appliances for Delivery

Before appliances are delivered to customers, you'll make sure they're properly configured, prepared, and tested. This may include:

• Perform refrigerator, freezer, washer, dryer, and other appliance door reversals
• Complete dryer side-vent conversions and range power-cord installations
• Perform approved gas conversions
• Install manufacturer-approved accessories and components
• Configure, adjust, and test appliances before delivery
• Identify potential problems before an appliance reaches the customer's home

Diagnose & Repair Appliances

You'll also work on returned, floor-model, and Outlet appliances, including:

• Diagnose and troubleshoot electrical, mechanical, refrigeration, gas, and other appliance systems
• Repair appliances and replace defective components
• Work on returned, floor-model, and Outlet appliances
• Test appliances after repairs
• Determine whether an appliance is repairable and suitable for resale
• Prepare repaired appliances for the Outlet
• Document repairs and appliance condition

WHAT WE’RE LOOKING FOR

This is an experienced technician position. We're looking for someone who already knows appliances and can work independently.

Required:

• 5+ years of residential appliance repair experience
• Experience diagnosing and repairing a broad range of residential appliances
• Experience working across multiple major appliance brands
• Experience with refrigerators, ranges, cooktops, wall ovens, dishwashers, washers, and dryers
• Experience with gas appliances and gas conversions
• Experience performing appliance door reversals and other manufacturer-approved modifications

Monday–Friday, 8:30 AM–5:00 PM 

Occasionally, there may be a need to assist with an emergency service call or other field-related need, which is why a valid driver's license is required. However, this is not a traditional residential service technician position.

All interested applicants must consent to the following:

• Ability to be CORI certified (background screening)
• Valid driver's license with clean driving history
• Pre-employment physical (including a lift test)
• Drug testing (pre-employment and random)