Service Technician

Join our Service Team and start at up to $40.00 per hour! (depending on experience)

*After and during training, this position is on the road in and around the Boston, North Shore, Metro West, Rhode Island, Cape Cod, and lower New Hampshire areas. 

In business for 102 years, Yale Appliance is a leading retailer featuring high-end home appliances with the best brands including SubZero, Wolf, Samsung, LG, GE, Miele, Thermador, Bosch, Speed Queen, Fisher & Paykel, True, and more.

We're seeking experienced Appliance Repair Technicians who are looking for a solid, stable, and growing company where they're appreciated, valued, and supported. Enjoy consistent work and earn industry-leading pay based on experience. Come work for a company where you aren't just a number: people all the way to the top here will know you, and you'll know them.

Starting pay is up to $40.00 per hour, depending on experience. Once fully trained with us, your earning potential is in your hands.

Typical anticipated earnings for a motivated and experienced Service Technician here at Yale (based on experience):

• 1st year: potential to earn up to $80,000+
• 2nd year: potential to earn up to $100,000+ with commission incentives

Our full benefit package includes health, vision, dental, 401k match, profit sharing, vacation time, sick time, life insurance, disability, annual reviews, quarterly bonus eligibility, clothing allowance, tools, FSA (flexible spending account), HSA (health savings account). You’ll also receive a company van and card for gas right away, so your commuting costs are 100% covered.

What to expect working as a Service Tech for Yale:

• Consistent work.
• Weekly pay.
• No on-call work, no nights, and no weekends. Saturdays/overtime is available but not required.
• Manufacturer training provided on-site at our Training Center multiple times each year.
• Support and guidance available whenever you need it.
• Working in beautiful homes for our high-end clientele.
• Job stability and room to grow if you want it. Over 50% of our Service Techs have been here for 10+ years and our Service team is growing.

Our technicians roll from their homes in company vans. iPhones, laptops, tools, uniforms, and credit cards for gas are all provided. All parts needed for your service calls are couriered to you each day.

Requirements:

• 3+ years of experience diagnosing and repairing all home appliances (washers, dryers, cooking, dishwashers, and refrigerators).
• Must have good computer skills and be comfortable navigating different computer systems, emailing, using the internet, etc.
• Strong customer service and problem resolution skills.
• Great time management skills.
• The desire to learn new things, ask questions, and communicate.
• Neat, clean, tidy, and professional appearance.

Our CEO, Steve Sheinkopf, answers the top questions we get on becoming a Service Tech at Yale.

Here's what to expect during our hiring process.

Come join us and find out why we’ve been named as one of the best places to work by the Boston Business Journal and the Boston Globe along with winning Best of Boston 13 times.

All interested applicants must consent to the following:

• Ability to be CORI certified (background screening)
• Valid driver's license with clean driving history
• Pre-employment physical (including a lift test)
• Drug testing