Clinical Case Manager II

Position: Clinical Case Manager II
Salary: $32.92 per hour (Non-Exempt), annualized at $67,800.20 with employer-covered health benefits  

Reports to: Clinical Program Director II or III 

Conard House, Inc. is a nonprofit organization empowering people and restoring hope. We work with a diverse adult population and strive for diversity by respecting experience, promoting inclusion and building community. Conard House Inc. contracts with the San Francisco Department of Public Health and Department of Human Services to provide a cohesive array of support services to a client population. This position is with Conard House, Inc. Outpatient Services within the Supportive Housing Program. Conard House Inc. is a committed equal opportunity employer; Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

Qualifications:  

• Bachelor's Degree and 4 years of experience working in a mental health setting required. Up to 2 years of graduate professional education in a clinical field: Social Work (MSW), Marriage and Family Therapy (MFT), Clinical Counseling (PCC), Psychology (Ph.D., Psy.D.) may be substituted for the experience requirement on a year-for-year basis. OR AA plus 6 years of mental health setting experience with 2-year experience accrued post AA.
• Must demonstrate case management skills and a thorough knowledge of mental health interventions, terminology, and experience with outpatient services billing.
• Effective assessment, advocacy, organizational, and communication skills with support service housing required.
• Experience working with diverse populations and within a diverse team.
• Experience with Medi-Cal Billing and Epic database strongly preferred.
• Knowledge of Supported Self-Management Model, Strength-Based, and Recovery-Based services a plus.

Responsibilities: 

• Provide individual rehabilitation counseling, psychosocial case management, care coordination, and crisis intervention.
• Assist residents in managing bills, purchases, and other financial matters.
• Offer a wide range of resources to residents, addressing problems in a supportive, constructive, and non-judgmental manner.
• Admit and orient new residents to the program.
• Assess residents’ needs for medical and psychiatric evaluations, making appropriate referrals.
• Provide mental health services to residents and document services in Epic according to Conard House and 

Medi-Cal guidelines. 

• Develop and implement case management and money management plans and contracts.
• Coordinate Plans of Care with other services being provided to the resident.
• Advocate for residents in securing entitlements, clothing, healthcare, mental health services, and other needs. Ensure resident applications and forms are completed accurately.
• Lead groups and activities focused on stable living, promoting interaction among residents and engagement with social programs.
• Meet monthly billing targets.
• Create and maintain a supportive, independent living environment.
• Foster community building within support service housing and assist residents in accessing community resources.
• Respond to crisis situations in accordance with established procedures.
• Support residents in developing daily living skills.
• Plan and implement strategies for placement upon discharge from the program.
  

Conard House is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment. 

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