Shipping & Receiving Supervisor

We are seeking a hands-on, safety-focused Shipping & Receiving Supervisor to lead daily warehouse operations, maintain accurate inventory and documentation, and ensure materials and finished goods move efficiently through the facility. This role oversees shipping and receiving personnel, coordinates closely with Production and Supply Chain, and drives compliance with quality, safety, and continuous-improvement standards.

Takasago is a major global leader and producer of flavors and fragrances providing innovative solutions in flavors, fragrances, aroma ingredients, and fine chemicals. Takasago is headquartered in Japan and operates in over 27 countries, with manufacturing facilities, research and development centers, and sales offices worldwide. Takasago ranked 8th overall and 1st in Asia on the Global Top Food Flavors and Fragrances Companies

Job Summary: The Shipping & Receiving Supervisor is responsible for planning, coordinating, and supervising all inbound and outbound shipping activities. The position ensures timely receiving, storage, staging, shipping, documentation, and system transactions while maintaining compliance with company procedures, Good Manufacturing Practices (GMPs), HACCP, FSSC 22000, and applicable transportation regulations.

Essential Responsibilities

• Directly supervise Shipping & Receiving employees and support daily staffing, workflow, and performance needs.
• Prioritize daily inbound receipts and outbound shipments to meet operational and customer-delivery requirements.
• Assign work, coordinate staff schedules, and align warehouse activities with Production, Supply Chain, and other cross-functional teams.
• Prepare, review, and maintain all required shipping, receiving, and transportation documentation.
• Schedule incoming and outgoing shipments to support accurate, on-time delivery to customers.
• Determine appropriate storage locations for incoming raw materials, packaging, equipment, and other warehouse inventory.
• Ensure all incoming and outgoing product documentation is complete, accurate, properly filed, and readily retrievable.
• Maintain accurate physical and system-based receiving processes, including SAP transactions, barcode scanning, labeling, and inventory updates.
• Communicate proactively with Supply Chain and other internal departments regarding shipping or receiving delays that could affect customer orders, production schedules, or material availability.
• Coordinate with Production to ensure orders, materials, and finished goods are processed efficiently and on schedule.
• Support the Warehouse Manager in developing, implementing, and maintaining departmental standard operating procedures (SOPs).
• Deliver on-the-job training to Shipping & Receiving personnel on SOPs, GMPs, equipment operation, safety practices, and departmental procedures.
• Conduct annual reviews of department procedures to ensure continued compliance with HACCP, FSSC 22000, GMPs, and other applicable requirements.
• Maintain current certification and training records for Shipping & Receiving personnel, including forklift, DOT, IATA, IMDG, and other required training.
• Conduct annual performance evaluations and regularly assess employee skill levels, development opportunities, and training needs.
• Recommend and implement employee development plans to keep team members current with evolving regulations, procedures, and operational requirements.
• Identify opportunities to improve safety, quality, accuracy, productivity, space utilization, and service levels; lead or support continuous-improvement initiatives.
• Promote a strong safety culture and ensure employees consistently follow required safety procedures and PPE requirements.
• Assist with facility-wide physical inventory activities, cycle counts, and inventory reconciliation as needed.
• Work overtime with limited notice when operational requirements demand it.
• Perform other duties as assigned by the Warehouse Manager or designated leader.

Qualifications

Education

• College degree preferred, or an equivalent combination of education, training, and relevant work experience.

Experience

• Minimum of three years of experience in shipping, receiving, warehouse, distribution, or material-handling operations.
• Previous supervisory or team-lead experience is preferred.
• Experience in a manufacturing, food, chemical, regulated, or quality-driven environment is highly desirable.
• Experience with loading dock operations, warehouse processes, and distribution activities is preferred.

Competencies: General Supervisory, Shipping/Receiving and Material Handling rules and regulations. Must be able to operate forklift. Knowledge of basic shipping and receiving procedures. Able to lift and carry 50 lb. pails. Mathematical aptitude required. Basic computer skills required. Barcoding of incoming and outgoing materials as required. Training in General Supervisory, Shipping/Receiving and Material Handling rules and regulations.

Physical Demands:While performing the duties of this job, the employee must be capable of standing regularly. The employee is regularly required to walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear during an 8-hour work shift

The employee must frequently lift and/or move up to 10 pounds, lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds of materials on a repetitive basis. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. 

While performing the duties of this job, the employee may handle hazardous chemicals, solvents or mixtures. The employee will be required to wear all appropriate Personal Protective Equipment (PPE) including, but not limited to, eye protection, gloves, uniforms and safety shoes. The noise level in the work environment is moderate. Physical demand requirements are at levels of those for active work.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee occasionally works near moving mechanical parts, precarious places and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate to loud. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Environmental, Health & Safety management system (per ISO 14001 and ISO 45001 standards’ requirements) is established at TAKUS. These systems are continually improved to maintain high standards for both a healthy and safe work environment and the protection of the environment. Every worker in the workplace needs to take account the following while carrying out their work activities: 1) think not only of their own health and safety, but also the health and safety of others; 2) consistently apply environmental considerations to prevent adverse effects to the environment; 3) strictly follow compliance and other obligations, while understanding the

Takasago’s Employee Benefits and Perks: Takasago offers flexible work arrangements, tuition assistance, health benefits, employee discounts to various services and products, and life insurance 1.5 times your salary. When we think about employee success and financial security, we think long-term. Takasago provides robust retirement savings plans, as well as an employee assistance program. We hope you will join us and achieve professional growth and enrichment.

EEO Statement: Takasago provides equal opportunities and equal access to all individuals regardless of race or ethnicity, sex/gender (including pregnancy), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, civil union status, familial status, religion, national origin or citizenship, military service status, or any other category protected by law.