CONCESSIONS

JOB SUMMARY

Concessions Attendant is responsible for providing excellent customer service while selling food, drinks, and other items to guests. The attendant ensures that the concessions area is clean, well-stocked, and adheres to food safety standards, creating a pleasant and positive experience for patrons.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and assist customers in a friendly and professional manner.
• Take and process customer orders for food, beverages, and other merchandise.
• Prepare and serve food and drinks according to safety and quality standards.
• Handle cash and process credit card transactions accurately.
• Maintain cleanliness and organization of the work area, including countertops, storage areas, and equipment.
• Ensure inventory is well-stocked and assist with replenishing products as needed.
• Comply with all health and safety regulations, including proper food handling and sanitation procedures.
• Assist with setting up and breaking down concession stands before and after events.
• Provide information to guests regarding menu items, prices, and special promotions.
• Handle customer complaints or concerns with professionalism and resolve issues promptly.
• Adhere to all company policies, including those regarding dress code, attendance, and cash handling.

EDUCATION AND EXPERIENCE REQUIREMENTS

• Previous experience in food service or retail is preferred but not required.
• Knowledge of handling cash transactions, providing change, and operating point-of-sale (POS) systems.
• Strong customer service and communication skills.
• Ability to work efficiently in a fast-paced environment.
• Knowledge of food safety regulations is a plus.
• Ability to work flexible hours, including evenings, weekends, and holidays.

SPECIAL REQUIREMENTS

• Minors under 18 must submit a Louisiana Employment Certificate before starting work.

PHYSICAL AND DEXTERITY REQUIREMENTS (with or without accommodation)

• Ability to stand and walk for long periods.
• Ability to lift and carry items up to 25 pounds.
• Ability to work in a fast-paced, high-pressure environment.

DISCLAIMER STATEMENT

The above is intended to describe the content of and requirements of the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Recreation District #1 of St. Tammany reserves the right to change, add, or delete at any time from this job description to meet the need of the organization.

At Pelican Park, we firmly believe in the power of unity. When we come together, as One Team, we create a safe space where every individual and every effort matters. Whether you're a visitor or part of our Team, we all share in the overall success of this incredible park and programs. Let’s grow, connect, and thrive together—because we are all part of something bigger.