Retail Sales Associate

Description

Retail Sales Associate (Part-Time) – St. Augustine Premium Outlets

Travelpro Luggage Outlet

2700 State Road 16, Suite 307-B, St. Augustine, FL 32092 3

Help Shape the Future of Modern Mobility

Travelpro® is evolving — from a trusted legacy luggage brand into a modern, design-led mobility company built for people constantly in motion.

We are looking for a Retail Sales Associate to help deliver exceptional consumer experiences while supporting store operations and brand standards. This role supports sales performance, consumer engagement, merchandising execution, and operational consistency while helping create a welcoming and elevated retail environment. You will collaborate closely with store leadership and team members to support retail success and strengthen consumer relationships.

If you are passionate about customer experience and representing a premium brand, this could be the opportunity for you.

What You’ll Do

Elevate the Consumer Experience

• Deliver exceptional consumer engagement and personalized service that reflects the Travelpro brand
• Support sales goals and KPI achievement through effective selling behaviors and product knowledge
• Build strong consumer relationships while maintaining a welcoming store environment
• Assist consumers professionally while resolving questions and concerns
• Represent the Travelpro brand, products, and consumer lifestyle with enthusiasm

Support Store Operations & Team Collaboration

• Partner with store leadership and team members to support operational and consumer engagement goals
• Maintain visual merchandising, cleanliness, and overall store presentation standards
• Complete operational tasks accurately while following company policies and procedures
• Support store readiness, operational consistency, and additional initiatives as assigned
• Contribute to a positive, collaborative retail culture

Requirements

What Makes You Successful

• Consumer-focused, engaging, and service-oriented
• A strong communicator with excellent interpersonal skills
• Collaborative, adaptable, and open to feedback
• Organized and able to manage multiple priorities
• Professional, positive, and detail-oriented in fast-paced retail environments

What You Bring

• Previous retail, sales, or consumer engagement experience preferred
• Passion for consumer experience, retail operations, and brand representation
• Strong verbal and written communication skills
• Ability to work flexible retail schedules, including nights, weekends, and holidays
• High School Diploma or equivalent preferred

Preferred:

• Experience in travel, lifestyle, fashion, or related retail environments
• Experience supporting sales goals and KPI achievement

Why This Role Matters

This role plays an important part in delivering the Travelpro retail experience and strengthening consumer relationships.

Your work will directly impact:

• Consumer satisfaction and loyalty
• Sales performance and KPI achievement
• Store presentation and operational consistency
• Team collaboration and retail culture
• The continued growth of the Travelpro retail experience

This is an opportunity to contribute to a company actively transforming its brand and consumer experience while helping shape the future of Travelpro retail.

About Travelpro®

Travelpro® was founded by airline pilot Bob Plath, whose firsthand travel experience inspired the invention of the original Rollaboard® suitcase — changing modern travel forever.

Today, we are building on that legacy as we evolve into a modern mobility and travel lifestyle brand designed for today’s global traveler.

Our products combine aviation-level performance with elevated design, helping ambitious people move confidently through every journey.

Travelpro®

Tested by the Best. Designed for What’s Next.

Travelpro® is an equal opportunity employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other protected characteristic under applicable law.

Travelpro® is a drug-free workplace.