Mobile Crisis Service Provider

Description

Do you thrive in fast-paced environments and want to make a difference in your community?

We’re seeking a Full-Time Mobile Crisis Service Provider to join our Crisis Response Team in Houlton. 

This vital role provides immediate crisis intervention, stabilization, and support to individuals and families experiencing behavioral health emergencies—both in-person and via telehealth.

Position Summary

The Mobile Crisis Service Provider delivers compassionate, professional crisis resolution services across Aroostook County.

You’ll respond to individuals in crisis at various locations, including primary care offices, homeless shelters, police stations, peer centers, homes, and community settings. Crisis services are available 24/7, and flexibility to work evenings, weekends, and holidays is required.

Key Responsibilities

• Provide crisis evaluations, intervention, and stabilization to individuals and families.  
• Partner with law enforcement, first responders, and community agencies to coordinate crisis response and support.  
• Participate in co-response with law enforcement for crisis assessments and protective custody evaluations.  
• Promote the philosophy that recovery is possible—providing client-centered, trauma-informed care.  
• Develop crisis intervention plans that identify effective supports for individuals in crisis.  
• Facilitate open crisis stabilization groups in outpatient settings.  
• Coordinate care with families, treatment providers, and community partners to ensure continuity of services.  
• Educate community members and professionals about available crisis services and behavioral health resources.  
• Maintain accurate, timely documentation of all interventions and follow-up actions.  
• Provide debriefing support after critical community events.  
• Participate in ongoing training, team meetings, and supervision.

Additional Duties

• Participate in the orientation and training of new staff.  
• Provide support to staff in satellite offices as requested.

Why Join Us?

• Supportive and collaborative team environment
• Full Benefits Package
  • Health
  • Dental
  • Vision
  • Life
  • 403b Retirement (with match)
  • Pet Insurance
  • EAP
  • Clinical Consultation
  • Employee discounts
  • NHSC-approved sites
  • Supplemental Insurance and more
• Flexible work schedule
• Opportunities for ongoing professional growth
• A warm, welcoming practice dedicated to client well-being

Requirements

• Applicants must be at least 18 years of age, as required by the contract associated with this position.
• Eligibility for Mental Health Rehabilitation Technician – Crisis Service Provider (MHRT-CSP) certification is required. Individuals may qualify through one of the following pathways:
• 36 months of direct behavioral health experience (4,992 hours); 
• MHRT/C certification and a minimum of 1,664 hours of direct behavioral health experience; 
• Completion of 30 college credits hours and/or an associate's degree in a related field, along with a minimum of 1,664 hours of direct behavioral health experience; or
• Current MHRT-CSP Certification 
• Upon hire, staff will be required to complete the MHRT-CSP training appropriate to their role and experience 
• A valid driver’s license and reliable transportation are required. 
• Required training courses include CPR/First Aid Training, MANDT (Day 1), trained to administer and carry Naloxone and complete Peer Support 101 Training. Training is provided by the agency upon hire.