Assistant Manager (Chicago - Bucktown)

ABOUT THE COMPANY

Playa Bowls is New Jersey's Original Acai Shop, and our mission is to bring superfruit bowls to the masses using only the freshest, highest quality ingredients while providing a fantastic in-store brand experience. What began as a pair of blenders, a patio table, and a fridge has flourished into a 300+ unit operator and franchisor of the leading fast casual restaurant concept. Playa Bowls added more than 70+ locations in 2024 and are on target to add as many 90 new locations in 2025. Our continued rapid growth has created the opportunity for an individual who will help us with continuing to grow our brand!  

WHAT WE OFFER

• Tips: Playa Bowls offer a competitive hourly wage plus tips! 
• Development: Our Playa Bowls training program will allow you to grow your skills to use in any career!
• Fun Environment: We are always dancing, smiling & having lots of fun!
• Playa Discounts: One free bowl during your shift & additional discounts on or off shift!

WHO YOU ARE 

You’re a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Manager, you will be working cohesively with the Manager of the shop performing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!

WHAT YOU’LL DO 

• Check products to ensure consistency, palatability, and quality
• Investigate and resolve complaints regarding food quality, service, and accommodations
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure it’s up to Company Standards
• Schedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparation
• Review work procedures and operational problems to determine ways to improve service, performance, or safety
• Perform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary  
• Maintain food and equipment inventories and keep inventory records 
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities
• Order and purchase product, equipment, and supplies 
• Organize and direct worker training programs, resolve personnel problems, and evaluate employee performances
• Assess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs 
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control 
• Utilize POS system, operate cash register and make bank deposits.
• Fill out business or government forms, maintain records, reports, or files and safety reports 
• Adhere to company opening and closing procedures and maintain accompanying records
• Fill in for General Manager in the event of an extended absence 
• Lives the Playa Bowls mission, purpose, and values 

WHAT YOU’LL BRING

• Previous Managerial Experience
• A Team Player
• Great Customer Service
• Knowledge of Supply Chain
• Personnel and Human Resources Duties
• Communication and Active Listening Skills
• Critical Thinking
• Most importantly, FUN

REQUIREMENTS

• Must possess ServSafe Manager and Chicago Food Service Sanitation certificates .
• Must be available to work weekends 

ESSENTIAL PHYSICAL FUNCTIONS

• Must be able to remain in a stationary position for prolonged periods of time
• Must be able to lift or otherwise move 25-40 pounds occasionally
• Must be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.

MISSION

Inspire and support our communities one bowl at a time.

VALUES 

Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol 

“Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.”