Automotive BDC Service Agent

Description

SUMMARY

Eddy's Toyota of Wichita dealership is looking for an energetic and customer service driven talent to add to our service team. This unique entry level position will consist of performing various customer service duties and task to ensure overall customer satisfaction while interacting with clients via online, over the phone and in-person. Other duties include filing, expediting repair orders, and assisting with dealership task and duties.

COMPANY OFFERS

· Full benefits package (Medical, Dental, Vision, 401K plus Match)

· Competitive wages

· Room for advancement

· We run a VERY FAST PACED, HIGH ENERGY, and FUN ENVIRONMENT

COMPENSATION AND SCHEDULING

· $7.25 as an hourly rate plus commissions based on performance. Average is an equivalent to around $13 -$16 an hour.

· Monday – Saturday

RESPONSIBILITIES

· Interacting with clients via online, over the phone and in-person

· Expediting repair orders

· Filing and other dealership task and duties as assigned

· Obtain and meet monthly goals

Requirements

• Excellent customer service skills
• Must have a High School Diploma or GED
• Maintain a valid Driver’s License at all times
• Ability to multi-task
• Strong attention to detail
• Must be punctual and reliable
• Ability to work flexible hours and Saturday’s
• Inbound and/or outbound call experience preferred