Floor Supervisor

Description

Step Up to the Plate as Our Floor Supervisor!

Location: Chicago, IL — The Original Home Run Inn, Little Village
Department: Restaurant
Pay: $19 per hour

At Home Run Inn, we believe pizza should do more than fill you up—it should lift you up.

For nearly 100 years, we've been bringing people together over authentic Chicago tavern-style pizza. Behind every great pizza is an incredible team, and behind every great guest experience is a team of people who care about getting the details right.

That's where you come in.

If you're someone who loves creating memorable guest experiences, enjoys leading a team, stays calm when things get busy, and takes pride in doing things the right way, we'd love to meet you.

As our Floor Supervisor, you'll be a working leader on the restaurant floor—supporting your team, helping guests, maintaining our standards, and making sure each shift runs smoothly.

No two shifts look exactly the same, and that's part of the fun.

What You'll Do

Lead the Team

• Support and guide front-of-house team members throughout the shift
• Help build a healthy team based on Trust, Healthy Conflict, Commitment, Accountability, and Attention to Results
• Train, certify, and coach new and existing team members
• Provide feedback and support to help teammates succeed
• Help reinforce Home Run Inn standards, practices, and expectations
• Support management functions as assigned

Create an Amazing Guest Experience

• Conduct pre-shift checks and table visits
• Help ensure guests receive friendly, timely, and memorable service
• Address guest questions, concerns, and service issues with professionalism
• Jump in wherever you're needed to keep the guest experience moving
• Work front-of-house positions during high-volume periods or staffing shortages, including Server, Cashier, Bartender, or Host

Keep the Restaurant Running Smoothly

• Conduct opening and closing duties
• Help address ordering and scheduling issues
• Monitor restaurant cleanliness, safety, and service standards
• Promote a culture of safety and reinforce safe behaviors across the team
• Help implement new standards and practices
• Keep training materials and resources up to date
• Step in wherever needed to support the restaurant team

Be a Working Leader

This isn't a role where you'll spend your shift standing on the sidelines.

You'll be right there with your team—serving guests, solving problems, coaching teammates, and jumping in when things get busy.

We need someone who can lead by example and isn't afraid to roll up their sleeves.

You're a Great Fit If You...

• Love creating great experiences for guests
• Enjoy helping teammates learn and grow
• Can stay calm, focused, and positive during busy shifts
• Communicate clearly and confidently
• Are comfortable giving and receiving feedback
• Take pride in maintaining high standards
• Can make decisions and solve problems in the moment
• Enjoy working as part of a team
• Aren't afraid to jump in wherever you're needed

What You'll Bring

• Two-year college degree or equivalent direct restaurant/FOH experience
• 1–2+ years of restaurant front-of-house experience preferred
• Strong communication and customer service skills
• Basic math skills and the ability to operate a POS/cash register
• Ability to remain calm and professional during busy or challenging situations
• Ability to stand for extended periods and frequently lift, reach, bend, and move throughout the shift
• Working knowledge of the predominant language of our guests
• Flexibility to work evenings, weekends, and holidays
• Must be at least 21 years old
• Food Handler certification required within 30 days of hire
• Safety shoes required within 30 days of hire

Why Home Run Inn?

We're more than a pizza company—we're neighbors serving neighbors.

For four generations, we've built our business around people. We care deeply about our teammates because we know they're the reason families continue making Home Run Inn part of their traditions.

When you join our team, you'll find:

• A family-owned company with nearly 100 years of Chicago history
• Leaders who genuinely care about your growth
• Opportunities to make a real impact on your team and guests
• A culture built around connection, support, and continuous improvement
• Best & Brightest and Most Loved Workplace distinct recognition
• Plenty of reasons to celebrate the little wins along the way
• Time to recharge with Paid Time Off, Paid Sick Personal Time and Paid Holidays
• Medical, Dental, Vision insurance options + supplementary insurances
• Paid Parental Leave to take care of your growing family
• Company 401k retirement savings plan, including company matching opportunities
• Free household access to 24/7 on-demand virtual healthcare
• Discounts on safety shoes, travel, entertainment, and more
• Access to all the pizza your heart desires! (Well, almost)

Our Values

Family – We show up for one another and succeed together.

Pride – We set high standards because our teammates and guests deserve our best.

Grit – We keep learning, improving, and finding better ways to do things.

Courage – We own our mistakes, speak honestly, and grow from every experience.

Purpose – To give people more Home Runs in their day.

Ready to Join the Team?

Help Make Every Shift a Home Run!

If you're ready to lead from the floor, support your team, take care of our guests, and be part of a Chicago original, we'd love to hear from you.

Apply today and help us give people more Home Runs in their day—one shift, one guest, and one teammate at a time.

Home Run Inn is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels welcome. We also provide reasonable accommodation to qualified individuals with disabilities throughout the application and employment process.

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