Employment Case Manager - MFIP

Description

Summary:

The Employment Case Manager provides services to participants in adult workforce development programs. This position will specifically work with participants in the Minnesota Family Investment Program (MFIP). Employment Case Managers assist participants in gaining employment through assessment, counseling, educational planning, job development, and case management. They help people overcome challenges and set training and career goals that lead to self-sufficiency. Through individual counseling, the Employment Case Manager provides support and encouragement for participants as they work to achieve their goals and after they obtain employment. The Employment Case Manager will provide services in the way that best serves their clients, which may be in person or remotely using email, telephone, and teleconferencing technologies.

Agency Information:

JFCS is a multi-faceted human services agency with the mission to provide essential services to people of all ages and backgrounds to sustain healthy relationships, ease suffering and offer support in times of need. JFCS is a place where you can put your values to work every day. You will be able to:

• Make a positive difference in the lives of others
• Feel energized to give your best effort and enjoy a healthy work/life balance
• Learn, grow and accomplish new things

JFCS serves and employs people of all cultures and faith traditions and highly values inclusion and diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. AA/EEO

Salary and Benefits:

• Approximate annual salary $50,590.
• Competitive benefits package including medical insurance, 401(k) with match, life and long-term disability insurance, and access to other benefits including vision and dental.
• Work-life balance including 37.5 hour work week, 3 weeks of vacation, paid sick time, paid parental leave, holidays, flexible schedule, and a hybrid working schedule with the ability to work from home up to 60% of the time.

Responsibilities:

Case Management (70%):

• Accurately assess clients’ interests, aptitude, skills, motivation, and barriers to employment to determine work readiness.
• In collaboration with clients, develop individual employment plans with measurable goals.
• Evaluate appropriateness of training options, coordinate and monitor clients’ progress in training programs.
• Research employment opportunities and network with employers to assist clients with job search.
• Access appropriate support services to address barriers to employment.

Documentation (15%):

• Record, organize, and manage client and agency information to ensure accurate and timely documentation.
• Maintain required forms and documentation in compliance with program and agency guidelines.
• Maintain organized and timely client files.
• Comply with data privacy laws and procedures.

Program Advertisement (10%):

• Conduct program information sessions and service intakes with referred participants.
• Educate about program requirements and guidelines.
• Market the program to potential clients, community agencies and organizations, and educational institutions.

Training (5%):

• Develop and conduct small-group job search skills and basic re-employment skills training sessions.

Requirements

Education and Experience:

• One year of experience providing employment counseling services to populations experiencing barriers to employment.
• Experience providing services under government contracts preferred.

Skills and Qualities:

• Respects and reflects JFCS’s Values: compassion, inclusion, innovation, integrity, and collaboration.
• Candidates bilingual in Somali and/or Russian strongly preferred.
• Expertise in identifying interests, skills, capabilities, and barriers to employment of persons served.
• Ability to apply counseling skills and career development theories to help clients work through trauma, develop confidence and establish achievable employment goals.
• Proven ability to engage compassionately with people from across all backgrounds, socioeconomic statuses, and mental and physical abilities.
• Strong oral and written communication skills.
• Effective problem solver.
• Ability to use approved testing and assessment instruments appropriately under supervision.
• Possess strong attention to detail, documentation, evaluation, and follow-up skills.
• Excellent ability to organize and prioritize multiple tasks.
• Knowledge of local job market and employment trends.
• Experience providing services virtually or remotely preferred.
• Actively contributes to the agency community by participating in committees, workgroups, or other collaborative efforts that support agency goals and foster a positive work environment.

Work Environment/Physical Demands

Regularly sits at desk or conference table and uses computer keyboard. Ability to bend, stoop, and reach to obtain files, equipment, etc. Frequent oral and written communication with staff and public, both one-to-one and in group meetings. Awareness of and ability to manage time to meet deadlines and complete work. Frequent interruptions and need to handle multiple tasks simultaneously. Indoor office setting. Frequent formal and informal interaction with others. Frequent use of telephone, computer, fax and copier, flip charts, and other tools for presentations. Must be able to walk up and down stairs, ability to lift up to 25 pounds, and get in and out of a car. Occasional exposure to inclement weather. Constant work with and around others. Must have use of personal transportation for occasional driving, current driver’s license, auto insurance with appropriate coverage limits and clean driving record.

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.