Assistant Taproom Manager

Description

About Warped Wing Brewing Company & Smokery

Our menu showcases a fusion of traditional American BBQ with a warped twist, naturally. We’re not afraid to experiment, yet our menu is approachable enough to please any palate. We combine the time-honored smoking techniques with the same quality & care of our beers, and we think that’s what makes us stand out. But, we’re not just any restaurant – we’re a gathering place & experience. Whether you’re a smoked meat aficionado or just starting your culinary journey – our warped take on tradition promises an experience that transcends the ordinary.

Summary

At Warped Wing, we are more than just a brewery; we are a culinary destination centered on our Smokery. The Assistant Taproom Manager is a "lead-from-the-front" position. You will balance dedicated management shifts with active server/bartender shifts. You must be fully prepared to step into the FOH Manager’s responsibilities in their absence .

Core Priorities

1. Exceptional service is our baseline; a "Warped" memorable experience is our goal.
2. You lead with respect and clear communication to foster a high-performance culture.
3. You are an expert on both our smoked meat profiles and our extensive drink list (beer, seltzers, and house made sodas).

Duties and Responsibilities

• Actively promote the Smokery menu as the primary guest attraction; ensure staff can articulate smoke profiles and food-to-beer pairings.
• Maintain high standards for food presentation and service speed, ensuring dishes and drinks are delivered with synchronized timing.
• Address any feedback with radical professionalism and a "Guest First" mindset.
• Execute all functions of the Taproom FOH Manager in their absence, including opening/closing, safety checks, and staff supervision.
• Transition seamlessly between managing the floor and serving/bartending with high energy and technical precision.
• Manage cash handling, daily sales reconciliation, and help the team hit revenue and upselling targets.
• Utilize POS systems, inventory management tech, and digital communication tools with ease.
• Review sales data to identify trends and help the FOH Manager adjust schedules or promotions for maximum efficiency.

Qualifications

• Previous leadership in a high-volume restaurant or hospitality environment; strong knowledge of BBQ/Smokery operations is a major plus.
• Ability to master modern hospitality tech and POS systems.
• A dedication to "Radical Respect"—treating all staff (FOH & BOH) and guests with dignity and professional courtesy.
• Proven ability to remain calm and composed in a fast-paced "smokery and taproom" environment.
• A genuine love for Ohio-driven innovation, smoked meats, and the craft beverage industry.