Facilities Technician

Description

Overview: As a growing 501(c)(3), non-profit organization, CRCI is always looking for new talented individuals who can be an addition to its efforts. It is CRCI’s Management's desire that each person involved with the organization (paid or not paid) has a burden for the lost, the sick, and the suffering. It is also important that all staff recognize that they are a representative of CRCI, and the actions will affect the community's outlook upon it. Staff is a representation of the CRCI program, and it will be expected for them to conduct themselves in a manner that would always promote and elevate the image of CRCI to the community. Any behavior that promotes a negative image of the organization is unacceptable.

Position Overview: The Facilities Operations Technician is responsible for maintaining the safety, functionality, and operational readiness of all CRCI physical facilities and related assets. This position performs hands-on maintenance, preventative maintenance, manages maintenance requests through Airtable and Google Workspace, conducts inspections, and manages the procurement system to ensure all departments receive operational supplies as needed (using the internal ordering system and standards).

Key Responsibilities:

Facility Maintenance and Repair:

• Perform hands-on maintenance, repair, and upkeep of CRCI facilities, structures, and grounds;
• Diagnose facility issues and perform appropriate repairs within authorized scope (reviewed with supervisor regularly for purchasing approval);
• Maintain building systems including doors, fixtures, lighting, appliances, and structural components by developing and carrying out an active preventative maintenance schedule;
• Ensure facilities remain clean, safe, and functional.

Facility Inspection and preventative maintenance:

• Conduct routine and monthly inspections of all CRCI facilities;
• Execute scheduled preventative maintenance across all CRCI facilities;
• Identify maintenance needs before system failure occurs;
• Track maintenance issues and maintain all maintenance schedules using digital systems such as Airtable;
• Work with supervisor weekly to assess contractor needs, providing recommendations for each task regarding the skill level necessary to complete (such as whether or not it needs to be contracted out to one of CRCI’s preferred service providers);
• Provide recommendations regarding external contractor involvement;
• Assist with contractor coordination when assigned.

Maintenance Request and Work Order Management:

• Monitor maintenance requests submitted through CRCI systems;
• Evaluate requests and determine appropriate response pathway, responding to each request within 2 business days using digital tracking systems to ensure updates are communicated to the department or person who submitted the request.

Procurement and Inventory Management:

• Work with supervisor to procure maintenance supplies and operational materials on a quarterly basis;
• Maintain inventory of maintenance supplies;
• Monitor supply levels and reorder proactively, developing a plan of action to align with quarterly purchasing schedule;
• Ensure procurement follows CRCI approval procedures with departments submitted orders only during their scheduled time frame, ensuring they are fulfilled in the expected 2-3 week timeframe;
• Procurement authority applies to operational supplies only (not capital purchases.)

Resident Work Crew Supervision:

• Supervise residents assigned to maintenance tasks when appropriate, holding them accountable to all CRCI program standards;
• Ensure safe and proper execution of assigned work;
• Support resident development through responsible work participation.

General

• Monitor email and system notifications regularly using ACT (Accurate Communication that is Timely);
• Assist departments and facilities with maintaining a list of supply inventory and order supplies when they are low (before they are out of stock);
• Check their inventory processes during monthly inspections;
• Continually assess property and assets for maintenance needs.;
• Ensure all facilities are stocked with Naloxone and that all staff is trained in how to administer in the event of an overdose emergency;
• Facilitate and/or schedule training for staff and residents in basic areas of safety, such as CPR, first aid, choking, and AED (if applicable);
• Attend all training sessions as required or requested.

Requirements

Qualifications:

• Ability to perform physical maintenance work; ability to lift 50lbs;
• Ability to use digital systems including email, Airtable, and Google Workspace for maintenance tracking and communication;
• Strong organizational and follow-through skills;
• Experience in facility maintenance or construction;
• Basic knowledge of electrical, plumbing, carpentry, and mechanical systems;
• Valid Driver’s License;
• Must be age 18 or older;
• US citizen or legally eligible for employment in the United States of America;
• Willing to actively improve oneself by openly receiving correction and/or feedback related to professional and personal shortcomings without bias. In addition, employee will make an effort to evaluate this feedback wholeheartedly and make a concerted effort to implement strategies to eliminate offending behavior;
• High School Diploma or equivalent preferred. Can be obtained during employment through the employee education program (participation required if employed without diploma or equivalent);
• Prior experience with addiction recovery preferred, whether personal, professional, or by association.

Work Environment:

• Requires travel between CRCI locations and occasional evening/weekend availability.
• Ability to lift and move items up to 50 pounds during course of normal business.
• This position may be exposed to the environments.