Customer Service Representative

Join Our Team as a Customer Service Representative!

Do you enjoy helping people, building relationships, and making a difference in your community? Commercial Bank & Trust is looking for a Customer Service Representative to join our team in Mineral Wells. If you are friendly, detail-oriented, and enjoy helping customers find the right financial solutions, we'd love to meet you!

What You'll Do

As a Customer Service Representative, you'll help provide an exceptional experience for our customers by:

• Opening new accounts and assisting customers with account questions and services.
• Helping customers with IRAs, ATM/Debit cards, Internet Banking, E-Statements, and Mobile Banking.
• Greeting customers and providing friendly, helpful service.
• Supporting teller operations when needed.
• Assisting with Safe Deposit Box rentals, access, and payments.
• Monitoring reports and completing daily operational tasks.
• Building relationships with customers and identifying opportunities to meet their financial needs.
• Working closely with your team to provide excellent service and support daily branch operations.

What We're Looking For

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong customer service and relationship-building skills.
• Proficiency with Microsoft Office or related software.
• Professional, friendly, and positive attitude.
• Ability to work well with others and handle customer needs with tact and care.

Why You'll Love Working Here

At CBTC, our Core Values—Integrity, Respect, Trust, Client Service, Collaboration, Accountability, and Community Commitment—guide everything we do. Join a team that values people, supports your growth, and is committed to making a difference every day.

Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled