Software Solutions Engineer

KNAPP brings new technology to warehouse automation. 

The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. We, more than 8,000 employees of the KNAPP Group across over 60 locations worldwide, shaping the future-oriented intralogistics industry, are dedicated to making complexity simple.

One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry leading software solutions.

WHAT YOU GET TO DO 

The Software Solutions Engineer will leverage their knowledge of intralogistics design to create automated solutions to challenges facing our customers. The Software Solutions Engineer acts as the liaison between customers and software engineering teams, gathering requirements, defining functional specifications, and supporting solution delivery. This position does not perform software development or coding activities.

Essential Functions and Responsibilities:

Excellent communication skills, both written and verbal

• Develop clear, concise PowerPoint presentations
• Support sales personnel in walking clients through the proposed material handling solutions
• Clearly explain concepts, processes, etc. related to analysis and solutions to customers, colleagues, etc.
• Conversational proficiency in German a plus!

Strong analytical skills

• Use mathematics to solve problems related to storage location mixtures, container flow mixtures, etc.
• Identify and communicate data-related discrepancies to customers to drive the analysis forward
• Managing relational databases (RDBMS) a plus!
• Perform return on investment (ROI) calculations
• Understand simulation techniques and explain results
• Decipher layouts of material handling systems
• Create system layouts in VectorWorks

Fundamental knowledge of warehousing/distribution logistics concepts and trade-offs

• Product identification, barcoding, and tracking throughout the warehouse
• Product convey ability, conveyor flow capabilities/dynamics and applications
• Automated storage and retrieval systems (ASRS)
• Knowledge of picking technologies such as voice, PTL, goods-to-person, A-frames, unit sorters, etc.
• Common picking strategies such as batch, cluster, discrete, etc.
• Forklifting, order picking equipment, and performance rates is a plus!
• Operational strategies commonly deployed in warehousing
• Inventory strategies commonly deployed in warehousing

Other Duties and Responsibilities:

• Work alongside Sales & Software Engineering to develop a cutting-edge material handling solution for proposal generation and presentation to clients
• Interface with KNAPP Austria (Graz) counterparts to outline key deliverables and pinch points that are critical to projects from both the client’s perspective and from a material handling perspective
• Develop supporting documentation, charts, graphs, etc. for proposals and internal de- sign purposes
  • Data Analysis
  • Material Flow 
  • Diagrams Process 
  • Diagrams Process Descriptions
  • Load Carrier Specifications
  •  Presentations outlining solutions

WHAT YOU HAVE

• B.S. Industrial Engineering or other relevant technical discipline required
• Desired M.S. Industrial Engineering Examine order structures for advantages in processing
• Develop throughput projections for different material handling subsystems
• (or other relevant technical discipline)
• 1-3 years of relevant experience in logistics, warehousing, industrial engineering, or a related field preferred
• Desired software proficiency: MS Office suite including Excel, Access, Word, Visio and PowerPoint Vector Works, AutoCAD or other CAD Software R Studio, Matlab, SQL Server, Oracle or other RDBMS

• Occasional travel required, generally estimated at 20%
• Ability to travel by air both domestically and internationally (primarily Canada & Austria)
• Professional office etiquette is required at all times
• High ethical values and behaviors are required in performing all functions. Exhibit re- liability, openness, creativity, courage and appreciation.
• Physical requirements may include sitting for longer periods of time, walking, speaking, reading, reaching at arm’s length, occasional squatting, lifting of no more than 30 pounds

WHAT YOU WILL GET

• 2 remote days per week
• Half day Fridays
• A beautiful new, state-of-the-art, office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability and more!
• 401k with a very generous employer match and no vesting!
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability and volunteering

KNAPP is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, veteran, disability status or any other basis protected by law.