Housekeeping Associate | AM/PM Shifts | Full Time

Join Our Team as a Housekeeping Associate at HI USA New York City Hostel!

Would you love to work in a welcoming environment with travelers from around the world? Join HI USA at our vibrant New York City hostel, located in the Upper West Side. We are currently accepting applications for a full-time Housekeeping Associate to help keep our hostel clean, organized, and welcoming for our guests.

This position will have a strong focus on houseperson duties, including maintaining common areas, removing trash and recycling, sweeping and mopping, floor care and waxing, distributing linens and supplies, and supporting the Housekeeping team throughout the property. The position will also assist with guest room cleaning, laundry, and other housekeeping responsibilities as needed.

Position Details

Pay: $18.85 per hour

Shifts: 8:00 AM–4:00 PM and 4:00 PM–12:30 AM; flexibility to work both shifts required

Type: Full-time, benefit-eligible

Benefits: Medical, dental, vision, disability, vacation, sick leave, 403(b) with company match, and more (new hire waiting periods apply).

Perks

• Paid time off
• Free stays at other HI USA hostels (subject to availability)
• Discounts on hundreds of brands
• On-the-job training
• Opportunities for growth within HI USA
• Friendly and inclusive work environment

Responsibilities

• Maintain cleanliness of hallways, stairwells, elevators, lobbies, and other common areas
• Empty trash and recycling from common areas and transport waste to designated disposal areas
• Sweep, mop, vacuum, and maintain floors throughout the property
• Strip and wax floors as needed
• Support Housekeeping staff by distributing and restocking linens, towels, toiletries, and other supplies throughout the hostel
• Collect and transport dirty linens and towels to designated laundry areas
• Keep housekeeping closets, storage areas, and supply stations clean, organized, and stocked
• Assist with receiving, organizing, and maintaining housekeeping supplies and inventory
• Respond to requests from Housekeeping staff for additional linens, supplies, or other assistance
• Assist with moving supplies, furniture, mattresses, and other items as needed
• Perform laundry duties, including washing, sorting, folding, and restocking
• Assist with cleaning and preparing guest rooms, dorms, and bathrooms as needed
• Clean and disinfect sinks, toilets, showers, and other guest and common areas
• Report maintenance issues, damaged items, or safety concerns to management
• Assist with light maintenance and groundskeeping as needed
• Perform other housekeeping and operational duties as assigned

Skills/Qualifications

• Minimum six months of hostel, hotel, housekeeping, houseperson, janitorial, or similar experience preferred
• Experience with floor care, including stripping and waxing floors, preferred
• Comfortable performing a physically active role and moving throughout a large property during the shift
• Ability to work independently and as part of a team
• Strong attention to detail and ability to manage multiple tasks
• Customer service experience is a plus
• High school diploma or GED
• Willingness to work evenings, weekends, and holidays
• Flexibility to assist with both houseperson and traditional housekeeping duties based on operational needs

Physical Requirements

• Frequently required to stand and walk for extended periods
• Regularly required to use hands and arms, bend, reach, push, and pull
• Occasionally required to climb or balance
• Must be able to lift and move up to 50 pounds
• Specific vision abilities required: close, peripheral, and color vision, depth perception, and the ability to adjust focus
• Noise level in the work environment is usually moderate

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We Make a Difference!

At HI USA, we celebrate diversity and welcome individuals of all backgrounds. As a nonprofit organization, we help people, especially the young, travel on a budget to foster a greater understanding of the world and its people through affordable travel opportunities.

If you’re dependable, enjoy hands-on work, and take pride in helping create a clean and welcoming environment, apply today to join our team as a Housekeeping Associate.

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