Home Consultant (bilingual preferred)

Description

Who we are:

At Roberts Resorts & Communities, we make a genuine change in every life we touch. That’s why as a company, our goal comes down to this single purpose: to build community and fulfill dreams. We achieve results by being passionate, resourceful, collaborative, and committed to integrity and epic customer service.

Our growing portfolio of manufactured home communities, RV resorts, and vacation destinations provides welcoming places where residents and guests can connect, create lasting memories, and feel at home. 

Role Summary:

We’re looking for a gritty, self-driven sales marketer who can build their own brand, consistently create engaging social content to drive leads, and has the hustle and resourcefulness to turn interest into sales—not just post polished listings.

As a Home Consultant at our vibrant community, you will play a pivotal role in guiding prospective residents through the home buying process. Utilizing your expertise in sales, you will provide personalized guidance and support, helping individuals and families find their dream homes. With a passion for customer service and a dedication to community building, you will contribute to creating an exceptional living experience for our residents.

What you'll do:

• Handle customers from initial visit through sales process and closing with meticulous attention to detail.
• Demonstrate expertise in housing products and the surrounding housing market.
• Manage resident applications, credit checks, and gather documents for submittal.
• Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
• Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
• Become an expert on providing the benefits to living in a land lease community
• Utilize proven four-step selling process and objection-handling techniques.
• Establish and manage effective customer follow-up program using our CRM.
• Generate self-generated marketing leads through networking and community promotion.
• Foster positive relationships with current residents to encourage referrals.
• Collaborate closely with the home center manager to maximize sales.
• Promote value of homes and the Roberts Communities lifestyle
• Implement creative strategies to attract more prospects and drive sales.
• Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.

Requirements

What it takes to succeed:

• Excellent Communication Skills: Strong verbal communication abilities.
• Sales Expertise: Track record of personal sales success, with at least 2 years of experience.
• Organizational Proficiency: Exceptional organizational and time management skills.
• Professional Demeanor: Maintains a professional appearance and demeanor.
• Ability to Sell 10 Houses: Demonstrated ability to meet or exceed the target of selling 10 houses per quarter
• High School Diploma or GED equivalent.
• Minimum of 2 years of experience in sales, with preferred experience in housing or real estate.
• Bilingual proficiency is advantageous.
• Strong interpersonal and communication skills.
• Previous experience using CRM software is desirable.
• Ability to work effectively both independently and as part of a team.
• Valid driver's license with a clean driving record.

Physical Requirements:

• Constantly sit, talk, or hear; Frequently use hands.
• Manual dexterity for handling paperwork and using office equipment.
• Clear vision and hearing for reviewing documents and communicating effectively.
• Capability to lift up to 10 pounds.

Benefits

• Medical, Dental, and Vision Insurance
• Employer Paid Life Insurance
• Voluntary STD, LTD, Accidental, and Critical Illness
• PTO and 11 Paid Holidays
• 401k & 401k Matching
• Working in an inclusive community
• Complimentary stay at our resorts

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.