Public Area Porter

Description

About Roberts Resorts & Communities

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfill dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 families. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Position Summary

This role is responsible for maintaining the cleanliness and presentation of all public areas, amenities, and facilities to meet our 5-star standards. This role will also support resort operations by managing deliveries and assisting with event setup, ensuring an exceptional experience for residents and guests. 

Performance Objectives

• Clean, sanitize, and stock resort restrooms, kitchens, and common areas.
• Maintain washers and dryers, including surface cleaning and lint removal.
• Sweep, vacuum, mop, wax, and buff floors as needed.
• Clean windows, screens, and ledges; ensure proper functionality.
• Maintain cleanliness and order in all offices; empty trash containers regularly.
• Receive and organize deliveries of food, beverages, and retail items.
• Assist with setup and breakdown of resort events and activities.
• Follow all safety procedures and report hazards, incidents, or defective equipment.
• Perform other duties and special projects as assigned.

Requirements

Key Competencies

1. Attention to Detail - Ensures high standards of cleanliness and presentation.
2. Time Management - Completes tasks efficiently within designated timeframes.
3. Organization Skills - Maintains orderly supplies, schedules, and task lists.
4. Physical Stamina - Capable of standing, walking, and lifting throughout the shift.
5. Team Collaboration - Works effectively with others to support events and operations.
6. Customer Focus - Maintains a friendly and professional demeanor with guests and residents.
7. Adaptability - Responds flexibly to changing priorities and special assignments.
8. Initiative - Takes proactive steps to identify and resolve issues before they escalate.

Education and Experience

• High school diploma or GED 
• Must be hardworking, reliable and focused on providing exceptional customer service 
• Must be organized and detail-oriented with the ability to manage multiple tasks simultaneously 
• Previous experience cleaning homes or other large facilities 
• Demonstrated knowledge of general janitorial work  
• Experience with event setup or logistics is a plus.
• Knowledge of safety measures required when using various cleaning chemicals 

Physical Requirements

• Constantly Stand, Walk, and use hands 
• Lifting Requirements: Up to 50 lbs. 
• Exposure to varying temperatures and indoor/outdoor environments.

Benefits and Perks

We believe in taking care of our team so they can thrive both at work and in life. As a full-time employee, you’ll enjoy a comprehensive benefits package designed to support your health, growth, and lifestyle, including:

• Medical, Dental, and Vision coverage for you and your dependents
• Employer-paid life insurance for peace of mind
• A full menu of voluntary coverages — STD, LTD, Accidental, Critical Illness, Hospital Indemnity, Pet Insurance, and Legal Service Plans
• 80 hours of PTO plus 11 paid holidays to recharge and refresh
• 401(k) with a 3% company match to invest in your future
• The chance to be part of an inclusive, supportive community where your contributions matter
• Complimentary stay at one of our resorts — enjoy the lifestyle you help create!

Commitment to Diversity

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.