Facility Support Technician

Description

Position Title: Facility Support Technician

Reports to: Operations Manager

Location: Washington, D.C.

Work Schedule: Full-Time, Monday – Friday, 10:30 a.m. to 7:00 p.m, Hours may fluctuate for special occasions or events based on the operational needs of the Director's Office.

FLSA Status: Non-Exempt 

Position Summary: Aldevra is currently seeking a qualified Facility Support Technician to support the Administrative Office of the United States Courts in Washington, D.C. We are looking for someone who brings a positive attitude, strong attention to detail, clear communication, and a willingness to jump in where needed. The right person will also connect with Aldevra’s core values of SOAR: Strong Integrity and Ethics, Outstanding Teamwork, Accountability-Driven, and Relentless Pursuit of Quality.

This position is contingent upon contract award.

DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Perform inspection measures and provide repair recommendations on furniture/building and safety equipment
• Perform daily walk-throughs, inventories, and assessments of the building to determine equipment, facility, or service deficiencies; missing or damaged equipment office items and furniture, tenant violations of the AO Manual; conduct follow-up assessments to determine if submitted work orders were completed and tenant violations were remedied. 
• Make note of observations, ad-hoc work performed/corrective actions taken, and interactions with or comments from building occupants. 
• Provide a Daily Assessment Report to the COR utilizing AO-approved formats.
• Perform a daily visual inventory inspection. The inspection shall include a full physical walkthrough of all AO spaces; identify, count, and document all furniture assets; capture required data fields including asset type, location, condition, and serial/tag numbers; apply AO-approved asset tags where missing and scan all existing and newly applied tags; enter all inventory data into AO-approved templates. 
• Perform relief communication center support; answer routine questions and direct callers to appropriate staff; monitor, receive, prioritize, and route building service requests submitted via the ADM mailbox or telephone; perform quality assurance checks on service requests; serve as a central point of contact for security and building emergency personnel. 
• Provide support for 3rd party vending machines, contract maintenance, and suppliers; escort vendors and service/supply providers, act as liaison between building occupants and vendors to process requests for service of 3rd party vending machines. 
• Perform transportation services; delivery of packages and mail between the TMFJB and other Government buildings in the Washington Capital District; drive authorized personnel between the TMFJB and other Government buildings in the Washington Capital District. 
• Perform operational checks (expiration dates, pressure gauges, locks, safety pins, etc.) on fire extinguishers, defibrillators, eyewash stations and other safety equipment. Inform the COR when safety equipment comes up on 60 days of replacement/expiration. 
• Follow up on submitted work orders and provide quality assurance to the COR of completed emergency and urgent service calls. 
• Attend internal AO meetings as directed to provide feedback, analysis, metrics and ad hoc reports based on the deliverables and quality control inspections.
• Assist as required in setting up for special events, distinguished visitors, programs and activities to include preparation of the orderly appearance of entrances, hallways, and event site.
• Provide a daily work schedule, which will include a 24 hour look ahead. Daily work schedule shall include title and description of work being done, location of work, and best estimate time to complete the work. The 24-hour look ahead shall include a list of upcoming work intended to be complete within a 24-hour period.
• Provide a monthly status report to the COR covering the full month, delivered by the close of business of the 3rd working day of the following month to include the status of all furniture/equipment replacements, completed/pending work orders, 3rd party vendor issues completed/unresolved.
• Ensure reports, records, checklists, operational logs and other administrative reporting tools are completely filled out. Observations should be brought to the attention of the COR for proper recourse and follow-up actions.
• Provide a quality assurance and control plan along with projected surveillance measures.
• All other duties as assigned.

About Us

Aldevra was founded in 2009 by current President & CEO Rodney Marshall, a U.S. Marine Corps veteran and minority entrepreneur. The company began by selling foodservice equipment to the federal government and later expanded to include medical equipment and professional services, helping to meet a broader range of customer needs. Today, Aldevra is recognized as a top foodservice equipment dealer in the U.S., specializing in federal government sales while also growing its commercial and e-commerce customer base. Its professional services division provides federal agencies with healthcare professionals, construction and facilities managers and technicians, and administrative support. Whether it's equipment or staffing, Aldevra is committed to delivering high-quality products and timely service at the best value.

Recent accolades include:

• Great Place to Work® 
• 2026 Military Friendly® Employer Gold designation
• 2025 HIRE Vets Medallion Award 
• VETS Indexes 5-Star Employer for 2026 Employer Awards 
• Department of Defense Military Spouse Employment Partnership Small Business Partner
• Army Partnership for Your Success (PaYS) Partner #911
• Foodservice Equipment & Supplies magazine 2026 Distribution Giants list 
• Foodservice Equipment Reports 2025 Top Dealer 
• RATIONAL 2025 Premium Partner Award
• ENERGY STAR® Partner

Learn more about us at aldevra.com.

Requirements

Security Requirements:

• Must be able to maintain government issued badge.
• Must have a driving record showing no more than two moving violations within a given year for the last 5 years.

This position requires passing an extensive background check.

Mental and Physical Requirements:

This position requires the employee to work in an active government facility environment and may involve frequent interaction with building occupants, contractors, vendors, security personnel, and emergency or building-service personnel.

• Able to lift and move materials and equipment weighing up to 50 pounds with the use of proper equipment
• Perform frequent walking and standing throughout the workday while conducting comprehensive facility inspections and inventories.
• Frequently bend, stoop, kneel, crouch, reach, and move around furniture and equipment to conduct inspections and obtain required information.
• Safely enter and exit vehicles and operate a government or authorized vehicle in support of transportation and delivery activities.
• Travel between assigned government buildings as required to transport authorized personnel, packages, mail, supplies, or equipment.
• Remain calm, professional, and effective when responding to urgent requests, emergency situations, or competing priorities.
• Ability to read printed materials and a computer screen
• Able to communicate in person and over the telephone and/or radio

Qualifications:

• High school diploma or General Equivalency Diploma (GED) and three (3) years of facility operations-related experience; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above
• Experience identifying and documenting damaged, missing, defective, or improperly maintained furniture, equipment, building components, and safety equipment.
• Experience maintaining accurate records, inspection logs, inventories, work orders, checklists, and reports.
• Valid Real-ID state-issued driver's license allowing for the operation of a sedan, SUV, or passenger van
• Excellent verbal communication skills and telephone manner
• Excellent and accurate written communication
• Familiarity with Windows operating systems; online calendars and cloud systems; intermediate to advanced skills Microsoft office products required
• Excellent attention to detail; accurate data entry
• Customer Focused and team-oriented work ethic
• Able to multi-task efficiently and accurately, focusing on quality

Veterans and Military Spouses are encouraged to apply.

We offer you a generous benefits package including:

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• Life Insurance
• Paid Time Off
• Employee 401(k) with company match
• Professional Team Environment
• Competitive Compensation

Pay Range: $24.56 + $5.09 in H&W.  

Aldevra is an equal opportunity, E-Verify employer, drug free workplace, and complies with ADA regulations as applicable. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law.