Front Desk Agent - TownePlace Suites by Branchburg

Hotel Front Desk Agent

TownePlace Suites by Marriott - Branchburg
Branchburg, NJ

Be the First Impression. Be the Lasting Impact.

The moment a guest walks through our doors, everything begins with you.

As a Front Desk Agent, you set the tone for the entire stay. Your smile, professionalism, and attention to detail can turn a simple check-in into a memorable experience. If you thrive in a fast-paced environment and love creating positive moments for others, this is your opportunity to make every stay exceptional.

Hourly Wage Range: $16.50–$17.00 per hour
Actual rate offered will be based upon experience, location, and position.

What You’ll Do

• Serve as the welcoming face of the hotel, delivering outstanding guest service

• Work confidently in a fast-paced, high-interaction environment

• Anticipate guest needs and respond with urgency and care

• Handle check-ins, check-outs, reservations, and guest inquiries

• Maintain accuracy with transactions, reporting, and hotel systems

• Create meaningful guest connections that drive satisfaction and loyalty

Why Join Us

At The Briad Group, we believe great hospitality starts with great people. When you join our team, you gain more than a job — you gain opportunity, stability, and a path for growth.

• Advancement opportunities — we promote from within

• Medical benefits for Full-Time Associates

• 401(k)

• Flexible schedules

• Teammate Assistance Fund

• Competitive wages

• A fun, energetic work environment

Keys to Success

• Prior customer service experience required (hotel experience preferred)

• Flexible availability including AM/PM shifts, weekends, and holidays

• High school diploma or equivalent

• Strong attention to detail with the ability to compile facts and figures

• Ability to lift, pull, or push moderate weight (minimum 20 lbs; occasionally up to 50 lbs)

• Clear and professional communication skills in person and over the phone

• Strong command of English (speaking, reading, and writing)

• Comfortable operating hotel systems and general office equipment

About Us

If you can eat there, drink there, or sleep there, we can elevate it.

The Briad Group is one of America’s fastest-growing hospitality companies. Our portfolio includes respected hotel brands such as Marriott International and Hilton, restaurant franchises including Wendy's, distinctive rooftop lounges, and an outdoor lifestyle shopping center.

Our Mission

To create positive, lifelong emotional connections with our teammates and our guests. We invest in leadership, development, and internal promotion because we believe our people are the key to our continued success.

If you’re ready to be the reason a guest’s stay starts — and ends — on a high note, apply today and become part of the Briad Hotels family.

We Are An Equal Opportunity Employer - All applicants will receive consideration without discrimination based on sex, marital status, race, color, age, creed, national origin, sexual orientation, military reserve membership, ancestry, religion, height, weight, use of a guide or support animal because of blindness, deafness or physical handicap or the presence of disabilities.