Case Aide/Child Care Staff

Description

Job Title: Case Aide/Child Care Staff

Department: TLP/ILO Program

Reports to: Program Coordinator 

Job Type: Full Time, Salary, Non-Exempt

Job Location: Chicago, IL 

Salary Range: $38,000-$40,000

Rincon - Building Spaces, Restoring Communities- Who we are:

What began as a small clinic established by young community leaders on the West Side of Chicago in 1972 has grown into one of the largest providers of high-quality and culturally competent services focusing on counseling and crisis intervention services, substance use prevention and treatment, violence prevention, education, case management, community and family services. We are dedicated to rendering compassionate and effective programs to promote the quality of life by catalyzing to advocate, educate and empower individuals and their families. 

Position Description – What the Role Entails:

The Case Aide will provide direct service to At-Risk Youth with the goal of successful transition into the community. The position requires general supervision of Participants, teaching proper daily living and social skills, implementation of the daily schedule, behavior management, crisis intervention, group work, implementation of recreational activities, report writing and records management, and overseeing all other aspects of daily living for the residents. The Case Aide's main responsibilities include developing strong relationships with Participants, acting as a liaison for their agency and clients, and preparing case files and any other needed reports.

Company Culture - Do Our Values Speak to You?

At Rincon, our commitment to mutual respect, inclusivity, and diversity is woven into the structure of all that we do. We value: 

• Dedication- Embodying effective and transparent leadership and quality client care. 
• Education – Preventative programming and clinical services based on industry standards, competence and outreach.
• Accountability – Consistent service delivery, measurable success, and sensible financial management.
• Advocacy – Empowerment, reduction of treatment stigma, and relationship building with partners.
• Compassion – Embracing culturally diverse communities and equality through sensitivity to individual needs.

With these values in mind, we promote a culture that fosters professional development and agency success. Many of our employees span an extended tenure, and we pride ourselves on developing dedicated and supported team members.

Areas of Accountability - What you will be doing:

• Assist Case Manager by managing Participant files
• Advise Participants regarding proper services and non-clinical support services as needed.
• Provide oversite whereabouts and activities of all assigned residents during the scheduled shift of a 24-hour day
• Maintains current knowledge through participation in mandatory training
• Responsible for conveying information/directives as it relates to Case Manager/RA’s role in providing continuing daily living skills
• Follows all RFS Child Welfare/Agency policies and procedures in the performances of duties
• Utilizes available program resources and materials to meet the needs of the residents
• Understands and appropriately utilizes the established Transitional Living Program Standards
• Manages the behavior of Participants through use of approved behavioral management interventions and works with residents toward the accomplishments of goals
• Fairly and consistently enforces rules and applies appropriate consequences as needed
• Implements individual management plans for Participants through a teamwork approach and makes suggestions to the team based on observations and interactions with the residents
• Effectively manages the daily routine and follows program schedules
• Effectively leads Life Skills groups per level responsibilities
• Assists Participants in identifying behavioral alternatives and selecting appropriate behaviors
• Effectively addresses and resolves conflict between Participants
• Manages daily routines and monitors the safety conditions and overall cleanliness of the Participant units
• Provides transportation for Participants as needed but within program guidelines
• Follows all policies, procedures, protocol, and safety directives in order to create and maintain a consistent, predictable, and safe environment.
• Maintains alertness to potentially unsafe situations and responds to maintain a safe environment for all
• Monitors resident behavior to ensure that they are not a danger to themselves, other residents, or to staff
• Provides a positive, stable role model and authority figure for Participants
• Works with assigned “primary” Participant and reports on primary Participants’ progress in team meetings
• Considers any cultural factors that may be impacting the Participant or his/her level of participation in services
• Participates in team meetings, supervisory sessions and other program meetings, on a regular basis
• Establishes positive working relationships with team members, other staff, and outside contracts who are involved with the residents
• Document daily case notes, shift updates, daily flour checks, living skills, life skills and other information regarding to participants’ behavioral and care according to the programs policies and procedures
•  All other duties as assigned.

Rincon Rewards & Benefits- How we value you:

• Health insurance 
• Dental & Vision insurance
• Life insurance 
• Short- and Long-Term Disability Insurance 
• 403(b) Retirement Plan
• Generous PTO (Paid time off)- Accrue up to 21 days in Year 1, some PTO carryover allowable. 
• Employee Assistance Program 
• Professional Development Opportunities 
• Employment may qualify for the Public Service Loan Forgiveness Program (PSLF)
• Certain employees may qualify for City of Chicago commuter transit benefits

Rincon’s Work Environment – What to expect:

The work environmental characteristics are representative of those an employee encounters while performing the essential functions of this job. There may be occasions that call for an employee to carry out duties at other agency offices. Traveling to and from meetings is required as necessary.

ANNUAL TRAININGS:

As part of this organization’s commitment to quality service, all staff must complete the following trainings annually, however other trainings will be scheduled based on the program or funding requirements.

Schedule:

• 9:00-5:00. However, emergencies may require a flexible schedule

Language:

• Must be able to speak English.
  

RINCON FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Requirements

The Knowledge and Expertise that Matters Most - What you bring to the Role:

• Ability to work effectively with peers, individual clients, and groups
• Desire to learn new skills
• Knowledge of community and social service agencies
• Ability to maintain accurate records and necessary paperwork
• Knowledge of de-escalation methods or ability to be trained in de-escalation method

Position Qualifications – What is required to Perform the Role:

• Must be at least 21 years of age.
• Must have high school diploma/GED or related degree
• All Case Aides shall have an initial medical examination that provides evidence that they are free of communicable diseases, including active tuberculosis or physical and mental conditions that affect their ability to perform assigned duties and shall be reexamined every two years
• Must have demonstrated skills in the field of childcare or the capacity to develop such skills
• Must have demonstrated ability to work within agency structure and program and to accept agency supervision
• Must have demonstrated ability to work constructively with parents, other agencies
• and the community
• Experience and/or knowledge of the use of computer software for data entry, communication, and writing reports
• Must be open and respectful of cultural and socioeconomic characteristics of clients and is willing and competent to work with a diverse client population
• Must be able to work as a team member
• Must have a valid Illinois driver’s license and reliable automobile
• Must have excellent organizational and communication skills; detail oriented and writing skills a must
• Must pass required background checks.