Quality Manager

1. SCOPE OF POSITION

Provide leadership to all departments and associates to develop and achieve maximum production and quality consistent with best practices and safety while keeping waste cost and downtime to a minimum. Facilitate Process Improvement Teams working to implement LEAN manufacturing concepts attacking waste, set up, and downtime opportunities. 

1. PRINCIPAL RESPONSIBLITIES

Within the limits of applicable policies, procedures and established plans, he/she has authority to take action and make decisions. The assignment of work or delegation or responsibility does not relinquish responsibility for results. Performance will be measured by the extent to which the responsibilities have been fulfilled in achieving Process Improvement and Quality goals.

Functional Responsibilities

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• Lead process improvement teams & assist with implementation of LEAN tools
• Work with managers and Maintenance to implement solutions to improvement and quality
• Review all production and waste numbers; identify waste (material and labor) problems in the plants and develop ways to correct. 
• Maintain current shop floor data, entering and reporting for all associates. 
• Lead all quality functions of the facility.
• Analyze workflow and work areas / time studies.
• Document SOP’s / daily reporting
• Quality Shop Floor Data entry and reporting
• Reduction of cost of quality, quality budget, reduction of rework, downtime and reduction of waste
• Work on quality projects in conjunction with the ISO/Freedom programs
• Assures that HACCP, GMP’s, Work Instructions and Food Safety Quality system requirements (SQF) are in compliance.

Managerial Responsibilities

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• May manage quality staff.

1. KEY WORKING RELATIONSHIPS

• Customers, as needed, for plant visits.
• Vendors, as needed, for process improvement and purchases.
• Regular contact with Regional General Manager for direction and support.
• Daily contact with Maintenance for process improvement and implementation and quality issues related to machinery and equipment 
• Daily contact with the production management group for problem solving quality and process improvement
• Some contact with HR regarding policies, procedures and problems.
• Some contact with Sales & Customer Service to discuss specific customer needs / quality problems

1. FUNCTIONAL REQUIREMENTS

• Regular use of computers, telephone and miscellaneous equipment.
• Ability to work under pressure and meet deadlines
• Must be able to work in a plant environment moving safely in and around machines and equipment.

1. PHYSICAL DEMANDS

• Some physical effort required – may be high duration and low-intensity or moderate duration and intensity.
  • Frequent standing & walking.
  • Occasional sitting, bending, crouching, kneeling; lifting, carrying, pushing, pulling, reaching.

1. WORK ENVIRONMENT

• Primarily on the facility floor; some time in an office in the plant.
• Hazards are those normally associated with a Plant position and include noise levels above 85 decibels, warm building temperature during mid-summer months. 
• Personal and product safety requirements for the plant include hearing protection, safety glasses, safety shoes and hairnets.

1. QUALIFICATIONS

Education & Experience

• Minimum of High School Diploma or GED and more than 10 years’ experience in Process Improvement/Quality OR
• Technical Diploma or Associates Degree with 5-7 years’ experience in Process Improvement/Quality
• Experience in a packaging plant desired

Skills

• Well-developed interpersonal skills; ability to motivate and coach.
• Superior communication skills.
• Ability to troubleshoot production issues and assist crews in resolution.