Enterprise Systems Lead

Description

Betco is seeking a strategic, hands-on Enterprise Systems Lead to drive the modernization, optimization, and integration of our core business systems. This individual will play a critical role in improving operational efficiency, strengthening business processes, and preparing the organization for a future enterprise resource planning (ERP) system transformation.

This is more than a traditional ERP administration role. The Enterprise Systems Lead will partner with business leaders, operational teams, and technology providers to evaluate current systems, identify opportunities for improvement, and implement scalable solutions that support organizational growth.

A key responsibility will be helping lead the evaluation, selection, planning, and implementation of a future ERP platform while ensuring the reliability and continuous improvement of existing enterprise systems.

The ideal candidate combines strong technical expertise with business acumen, project leadership, and the ability to translate complex operational challenges into practical technology solutions.

Requirements

Enterprise Systems Strategy and ERP Transformation

• Help define a modern, flexible enterprise architecture that prioritizes standard processes, configuration over customization, open API’s, trusted data, and AI-enabled capabilities.
• Lead the continuous improvement, optimization, and modernization of ERP and enterprise business systems.
• Partner with the CIO and business leadership to develop and execute an enterprise systems roadmap aligned with organizational objectives.
• Play a leadership role in evaluating, selecting, planning, and implementing a replacement for the organization's legacy ERP system.
• Assess existing processes and technologies to identify opportunities to improve efficiency, scalability, data accuracy, and system performance.
• Evaluate emerging technologies, including artificial intelligence, automation, and analytics, to improve business processes and decision-making.
• Support enterprise architecture decisions that promote long-term system integration, flexibility, and organizational growth.

Systems Integration and Operational Excellence

• Oversee the performance, reliability, and continuous improvement of ERP systems and connected business applications.
• Manage integrations involving ERP, EDI, transportation management systems (TMS), customer relationship management (CRM), manufacturing execution systems (MES), human-machine interfaces (HMI), reporting platforms, and third-party applications.
• Leverage SQL, APIs, data analysis, and automation tools to improve system functionality and operational workflows.
• Establish and maintain standards for data integrity, system quality, process consistency, and master data management.
• Identify opportunities to eliminate manual processes, reduce errors, and improve the flow of information across departments.
• Troubleshoot complex system and integration challenges, coordinating with internal resources and external partners to implement sustainable solutions.

Business Process Improvement and Collaboration

• Partner with Manufacturing, Operations, Supply Chain, Finance, Customer Service, and other departments to understand business needs and operational challenges.
• Evaluate existing workflows and recommend technology-enabled improvements that increase productivity and improve the employee and customer experience.
• Translate business requirements into practical, scalable system solutions.
• Work  directly with frontline employees and department leaders to understand system challenges and identify opportunities for improvement.
• Challenge outdated processes and promote standardization, automation, and operational best practices.
• Support organizational change management, including communication, training, and user adoption of new systems and processes.

Project Leadership and Implementation

• Lead enterprise systems initiatives from requirements gathering and solution design through implementation, testing, deployment, and ongoing optimization.
• Develop project plans, timelines, milestones, and performance measures to ensure successful execution.
• Coordinate cross-functional teams, technology partners, and business stakeholders to achieve project objectives.
• Establish measurable KPIs to evaluate system performance, user adoption, operational efficiency, and business impact.
• Balance long-term modernization initiatives with day-to-day system reliability and business continuity.
• Identify project risks, resolve implementation challenges, and communicate progress to leadership.

Vendor and Technology Partner Management

• Manage relationships with ERP providers, software vendors, implementation partners, consultants, and third-party technology providers.
• Evaluate technology solutions based on functionality, cost, scalability, integration capabilities, and business value.
• Hold vendors and implementation partners accountable for project deliverables, quality, timelines, and performance.
• Coordinate system upgrades, enhancements, integrations, and new technology implementations.
• Ensure external technology solutions align with the organization's long-term enterprise systems strategy.

Qualifications and Experience

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or a related field, or equivalent practical experience.
• Minimum of five years of experience supporting, implementing, integrating, or optimizing ERP and enterprise business systems.
• Strong technical knowledge of SQL, APIs, data analysis, systems integration, and quality assurance.
• Demonstrated ability to lead cross-functional projects and translate business requirements into technology solutions.
• Experience working with third-party technology vendors, software providers, and implementation partners.
• Strong analytical, problem-solving, organizational, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and nontechnical stakeholders.
• Ability to manage multiple priorities while maintaining system reliability and delivering measurable business improvements.

Preferred Qualifications

• Experience supporting enterprise systems within a manufacturing or process-driven environment.
• Direct      involvement in ERP evaluation, selection, implementation, or major system transformation.
• Experience with manufacturing technologies, including MES, HMI, and operational systems integration.
• Familiarity with EDI, TMS, CRM, and enterprise reporting platforms.
• Knowledge of cloud-based architectures, business intelligence tools, workflow automation, and AI-enabled technologies.
• Experience working in regulated, quality-driven, or cGMP manufacturing environments.

Key Competencies

The successful candidate will demonstrate:

• Strategic Thinking: Ability to evaluate long-term technology needs while delivering practical, near-term improvements.
• Business Partnership: Strong understanding of how technology supports manufacturing, operational efficiency, and customer service.
• Technical Expertise: Ability to understand complex systems, integrations, and data flows and translate them into effective solutions.
• Execution and Accountability: Takes ownership of initiatives, follows through on commitments, and delivers measurable results.
• Change Leadership: Effectively engages stakeholders, challenges existing processes, and drives adoption of improved systems.
• Continuous Improvement: Proactively identifies opportunities to simplify processes, improve system functionality, and eliminate inefficiencies.
• Adaptability: Comfortable navigating changing priorities, evolving technologies, and complex business environments.

Measures of Success

Success in this position will be demonstrated through:

• Improved reliability, performance, and usability of enterprise systems.
• Successful development and execution of an ERP modernization roadmap.
• Reduction in manual processes, redundant activities, and system-related inefficiencies.
• Improved integration and data accuracy across business applications.
• Increased user adoption and satisfaction with enterprise technologies.
• Successful implementation of technology projects within established timelines and objectives.
• Measurable improvements in operational productivity, reporting capabilities, and business decision-making.

 Why Join Betco?

This position offers the opportunity to play a significant role in shaping the future of Betco's enterprise technology environment.

You will work directly with executive leadership, operational teams, and frontline employees to modernize business systems, improve processes, and implement technologies that support long-term growth.

LOCATION

This is an on-site role based in Bowling Green, Ohio. Success in this role requires strong in-person collaboration and close partnership with operational and business teams across the organization.