Cashier/Server

Description

A Cashier is responsible for delivering excellent guest service by taking food and beverage orders, processing transactions, and ensuring orders are accurately delivered to the proper areas within the restaurant and concession stands. This role requires strong attention to detail, the ability to multitask in a fast-paced environment, and a calm, professional demeanor to create a positive and memorable guest experience that encourages repeat visits. The Cashier reports to the Food and Beverage Management Team and requires availability on weekends and holidays.

Responsibilities

• Prep assigned station and ensure area is ready for service.
• Guide guests through the menu, offering suggestions and highlighting featured items.
• Take and process guest orders accurately and efficiently.
• Handle cash, credit, and other payment transactions with accuracy.
• Operate point-of-sale (POS) systems to scan items, input orders, and process payments.
• Manage large groups of guests quickly and efficiently with attentive service and precise order taking.
• Ensure all orders are entered correctly, including any dietary restrictions or allergy concerns.
• Read guest needs and anticipate service opportunities.
• Perform table maintenance as needed, including clearing tables, replacing utensils, and assisting with spills or guest requests.
• Deliver completed orders in a timely manner, thank guests, and encourage return visits.
• Assist with side work throughout the shift, including running food and beverages, pre-bussing tables, sweeping, and supporting team members.
• Accurately count and reconcile cash drawers at the end of each shift, maintaining proper records and receipts.
• Maintain cleanliness and organization of the work area.
• Perform additional duties as assigned by management.

Requirements

Qualifications

• Working knowledge of POS systems.
• Strong basic math skills and ability to handle cash accurately.
• Ability to work efficiently with speed and accuracy.
• Excellent verbal communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Must be at least 18 years of age.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays.
• Must have and maintain a valid San Bernardino County Food Handler Certification.
• Ability to lift up to 50 pounds.
• Ability to stand and remain on feet for extended periods (6+ hours).

Physical Demands & Work Environment

• Frequent standing, walking, and repetitive motions.
• Fast-paced environment with high guest interaction.
• Exposure to high noise levels during peak times.
• Ability to remain calm and professional under pressure.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.